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Wahoo’s New 2017 KICKR SNAP Trainer: Hands-on

Wahoo-KICKR-SNAP-V2-2017

This week Wahoo quietly launched an updated version of the KICKR SNAP trainer.  That’s Wahoo’s lower-end trainer that sits at $599USD.  Of course, Wahoo only makes two trainers – the full KICKR (direct-drive), and the KICKR SNAP (wheel-on).  The full KICKR got a refresh last summer (aka KICKR2), which focused on a bunch of less visually obvious changes like higher accuracy, quieter, and some tiny status lights.  Standing from 10 feet away you probably wouldn’t notice the differences unless you were looking closely.

And that’s somewhat like what they’re doing this year with the KICKR SNAP.  These changes are summed up in a very concise bulleted list as follows:

– Increase in power accuracy from 5% down to 3%
– Addition of LED status indicators
– Expanded power matching support
– Slightly increased manufacturing tolerances

And…that’s it.  Really, the first two are the only ones you’ll likely notice since those are more tangible.  The power matching support was also brought to the existing KICKR SNAP trainer through a semi-recent firmware update there.

So this list is slightly smaller and less critical than that of the larger KICKRv1 to KICKRv2 we saw last summer (which saw reduction in noise among other changes).  But it’s still appreciated, especially the accuracy pieces.

If you want the full look at things, including audio levels and how it works in Zwift – then check out my below video:

Otherwise, onwards with the details!

A Closer Look:

So what’s in the box? Well, let’s start there.  First off is that the KICKR SNAP actually has a proper box now that looks all nice and fancy.  It’s no longer just a semi-branded brown cardboard box (or at least, that was the case from the unit I bought back last fall).

Wahoo-KICKR-SNAP-2017-BOX

The trainer sits in the box obviously, protected by foam.  Inside you’ll also find two smaller boxes, which contain more piece goodness.

Wahoo-KICKR-SNAP-2017-Box-parts

These pieces contain power cables, a trainer skewer, and a front wheel block.  They also contain a quick start guide and some legal paper stuff.  They do not contain Wahoo KICKR SNAP stickers as they used to.

Wahoo-KICKR-SNAP-2017-Interior-Boxes

Wahoo-KICKR-SNAP-2017-Box-Components

Why do I bother to call out the stickers?  Cause I used to use these to label my power cables so I could figure out which was which.  Instead though, I just cut off the front of the little useless paper warranty guide booklet and taped that to my power cord block.  There’s no labeling on that power cord otherwise, so this helps ensure you’ve got the right one in the event you get them mixed up (Pro Tip: You don’t want to mix up the CycleOps and Wahoo power cables, even though they both fit. They are very different and one will kill the other. It’s like a Trojan horse.)

Wahoo-KICKR-SNAP-DIY-Stickers

In any case, moving along, the power cord is required for the KICKR SNAP – so it doesn’t run untethered.  The voltage is 110/220v though, so no issues with using cross-region.

Wahoo-KICKR-SNAP-2017-DIY-Sticker-Donezo

Next, what if we stuck two KICKR SNAP’s side by side?  On the left, the SNAPv2, and on the right, the SNAPv1:

Wahoo-KICKR-SNAP-2017-vs-ORIGINAL

Basically, they appear identical to the untrained eye.

Wahoo-KICKR-SNAP-SIDE-BY-SIDE

But in reality, the difference (singular) gets to the LED status lights mentioned earlier, which sit near the flywheel on the V2 version:

Wahoo-KICKR-SNAP-2017-V2-LED

These are missing on the V1 version:

Wahoo-KICKR-SNAP-V1-NO-LED

Also, the V2 SNAP has a slightly different sticker model number, as you’d expect:

Wahoo-KICKR-SNAP-V1-LABEL

Wahoo-KICKR-SNAP-V2-LABEL

The only other change is one that’s not seen (hopefully not anyway), but rather behind the scenes.  Last winter there were a handful of people that saw some KICKR SNAP units (V1) that displayed some sort of ‘wobble’ in the roller.  There was a lot of debate on whether this was real wobble, perceived wobble, a weeble-wobble, or whatever.  Either way, it was somewhat out of left field, as there were no units in the previous 18 months that reported this.

Wahoo went back to their manufacturing facility and did some digging.  While they found the rollers were still within spec of what they specified, they decided to increase that spec further.  So these new V2 units have a higher bar from a manufacturing standpoint.  As I said, it’s likely that 99.99% of people will never notice or even care about this.

KICKR-SNAP-ROLLER

I don’t see any visual difference in the roller’s rolling between my Fall 2016 unit and this 2017 unit.  They both appear identical.

In any case, beyond all the new tweaks, the unit maintains all the existing KICKR platform pieces of past.  For example, it’s dual ANT+ & Bluetooth Smart.  It transmits out your power and speed over ANT+ as well as Bluetooth Smart (but no cadence, as some competitors have).  It also is compatible with ANT+ FE-C for control through many apps, and the Wahoo Fitness Bluetooth Smart API for another large pile of apps.

This means it works with Zwift, TrainerRoad, KinoMap, and on and on and on as described in my massive trainer apps post here.  Basically any and every app out there is compatible with the Wahoo KICKR trainers.  If they aren’t….honestly…well, I know of none that aren’t. So it doesn’t much matter actually.

Speaking of apps, let’s give the unit a first ride.

First Ride Details:

KICKR-SNAP-2017-FIRST-RIDE

With everything all ready to roll, I went ahead and connected up the 2017 SNAP to Zwift.  I did this using an iPad and Bluetooth Smart, which in turn lit up the blue Bluetooth Smart LED light.

Wahoo-KICKR-SNAP-2017-LED-Status-Lights

On Zwift I simply selected the trainer from the list, and then paired both a heart rate strap as well as a cadence sensor.

2017-07-11 18.22.31

Quick and painless.

2017-07-11 18.22.27

After that was done, I realized I wanted to do a roll-down (essentially calibration), which Zwift can’t do (somewhat annoyingly).  So I killed off Zwift and opened up the Wahoo Fitness app on my iPhone to sort that out.

2017-07-12 13.27.08 2017-07-12 13.59.20

I had some issues with this actually. A lot of issues to be precise, but I think it was largely my fault.  My tire pressure was far lower than it should have been (looks like I’ve got a slow leak since the day prior) – which was causing severe accuracy issues.  Even though the spin-down check came back successful, the power numbers were 30-40w out (of course, I only know this because I have three other power meters on the bike).

Certainly, having it at 70psi isn’t acceptable per the manual, so I can’t fully blame Wahoo here.  But at the same time – that’s kinda the point of the spindown, to catch issues like this.  For example, Tacx will give you a red ‘out of range’ error if it’s not acceptable.  Wahoo doesn’t.  In talking with them last night about it, it’s something they’re considering adding.

In any case, with that all resolved I started off and rode around Zwift:

2017-07-11 18.32.40

For the most part, I was on the flatter sections of London, though did wander here and there to find some hills.  I really do prefer Zwift island instead though.  At least it wasn’t Richmond.

I did a few sprints just shy of 1,000w to see how it handled.  I saw a few oddities here, namely if I dramatically reduced power after the sprint (such as at 100-200w), that it would take 5-10 seconds until it recognized my new power level.  During that time I’d show about 0w.  Whereas if I went from 1,000w down to 300-500w, then it’d correctly recognize it.

What I suspect was happening here is something I’ve seen on a handful of other wheel-on trainers where the flywheel has to ‘catch-up’ after a significant acceleration and then subsequent speed decrease.  Until it does so, it’ll show zero value.  Interestingly the PowerTap G3 hub can also show this as well, though not usually as severe.

Which, is now a good time to talk about power accuracy.  After all, that’s probably the most important change here – from 5% to 3%.  So for this I decided to compare it against other power meters, namely the PowerTap G3 and Power2Max NG.  Here’s all that data overlaid together using the DCR Analyzer.  You can look at the dataset yourself here.

image

So overall things look pretty good…except for the sprints.  The KICKR SNAP significantly overshoots on my 900w sprint about 100-130w.  I did this 4 times…and each time it did the same.

image

So then I wondered if perhaps it was PSI related, so the next day I ensured the wheel was at 110-120psi and started the entire process all over again.  10-15 minute warm-up, half a dozen spin-downs and good accuracy on relatively normal wattages, but once again issues at sprint wattages.

I looped back to Wahoo again, and this time they had me do an Advanced Spindown within the app.  But after a bunch of back and forth and half a day of roll-downs, I wasn’t any closer to getting sprint numbers to agree.  At this point they started working to replicate my issue (simply a hard sprint in Zwift), and were able to.  A week later (last night) I received a beta firmware update which they believe addresses the issue.

So, back on the bike I went again. I did some warm-up, then the advanced spin-down, and then got right into a short but wattage-filled Zwift session (Analyzer link here):

image

Boom, success.

This time the sprints were in the right ballpark of the other power meters.  As always we see some slight differences in those peak 1-second numbers, some due to measurement differences and some just due to accuracy and recording differences.  Either way, it’s a heck of a lot better than before, this also includes the 400-500w range too:

image

So at this point I’d say things are definitely where I’d expect them to be.  You do notice though that the power doesn’t quite track as well immediately after the sprint when the wheel speed is still really high (9-minute marker two screenshots above), just like some other wheel-on trainers struggle with. This is where I peaked in power, and then backed off slightly before surging a bit more.

Of course, this is a first look – and not an in-depth review. That’ll come in time.  For now though, after these tweaks I’m content where things are.  I’d still like to see Wahoo though address their spin-down app to actually give meaningful feedback.  If the spin-down times are above/below spec, it should reject that attempt (as Tacx does in their app).  Or if the temperatures aren’t correct – it should note that too (I saw a 25°F swing in a matter of 10 minutes).  But again, at this point after a lot of spin-downs and with the new firmware I think I’m good.

Summary:

Wahoo-KICKR-SNAP-2017-Overview

All in all, these are nice changes to the SNAP.  As with the previous model it remains a solid mid-range trainer option, but with the new +/- 3% accuracy levels, it gets a bit of a nudge above the other options in the market which largely still sit at +/- 5% for the same price.  Plus, the Snap tends to be a bit more sturdy than the others and has the ability to match your power meter – which the others don’t have either.

On the flip-side, some of the other models can go higher in stated incline (i.e. the CycleOps Magnus at 15% vs the Snap’s 12%), so if increasing your level of pain is what matters more than accuracy, then that’s something to certainly consider.

Overall I wouldn’t look to upgrade an existing Snap to Snap V2, but if you’re in the market for a mid-range trainer, this is definitely among the top options out there to consider for this trainer season. And as I noted elsewhere, I don’t expect this to be a year filled with a bunch of new trainers.  I think we’ll see a few more minor tweaks from companies like this over the next 45 days, but that’s about it.

Finally, I’ll be doing more rides on this over the next month or so, once they finalize that beta firmware I have to production, and then release a full in-depth review with more power data after that.  Look for that in mid-late August.  Until then – thanks for reading!

FYI: You can now order the KICKR SNAP 2017 Edition from Clever Training. With units in stock, it’s now shipping.  The KICKR SNAP qualifies under the DCR/CT VIP program, which gets you 10% back in points as well as free US shipping.  Doing so helps support the site and ensure I can continue eating Ben and Jerry’s ice cream.

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84 Comments

  1. Brian

    Besides the obvious lack of electronics, how do these compare to the KK RR? I’m wondering about ease of attaching your bike, noise, and “ride quality”. Any thoughts would be greatly appreciated.

    • DLinLV

      Brian, ease of attaching is simple. Line up the axle and flip the lever. Assuming you setup the axle/wheel spacing once to set alignment. Only thing left to do then is set the spindown through the Wahoo app, or via Garmin head unit, Zwift, Trainer Road….whatever app you like to use. Then, just ride.
      I wont comment on the ride quality on the new units, but it looks like Wahoo addressed issues some of us had with certain units last year. I trust they have resolved it, and I would buy one of these new units. It is a solid flywheel unit, one of the best as Ray has found, in this price point.

    • Julien

      I have both (KK Road Machine and Kickr Snap v1) and they are extremely similar, both as far as noise and ease of use. Obviously, the Kickr has all the electronics and power control, but other than that, they are very similar units.

    • kreto

      hi
      will the kickr snap resist unit fit on the kinetic RM
      thanks

  2. DLinLV

    I was one of the unlucky ones who bought a unit late last year. It had the wobble issue, made worse by the fact that it required at least 4-5 full turns to get the required spindown dialed in. Issues with the firmware, which would not update, and it was just a really bad unit, quality wise.
    I ended up returning to Clever Training (who helped me with trying to resolve with Wahoo and Trainer Road–great job, CT!) and they gave me a good deal on a Tacx Neo. I could have gone Kickr2 route, but was pretty fed up with Wahoo support by then (taking 1 week to respond to data/input they asked me to provide). I suppose in their defense, having to support product and travel to CES was too much strain on staff. Still, not having a trainer for 5 weeks in winter doesnt help your training plan.
    Just my experience, and I DO NOT consider this to be common for Wahoo. In fact, if I were to consider a new wheel-on trainer, I would buy the new Kickr Snap2 in a heartbeat, no question. My unit was just a bad unit, and my support was an anomaly from what everyone has experienced. So, I would give Wahoo another try. In fact, I might anyway, just to have a go-to trainer for my cross bike (Tri bike is on the Neo).
    Thanks Ray for the info, and a shout out again to Clever Training, a sponsor of this site.

    • Kring

      Same here, there is a H/W v2 that you and I got, it only shipped for a few months – but plagued with issues. I spend more weeks with issues and frustration then I spend riding it. all of the issues you had I did too. and as of writing this, the firmware issues are back, in the latest firmware versions (including betas) they rolled back to the bugged 2.1.5 code. so if you are on 2.1.6 which resolved my issues… STAY THERE!!! don’t update!

      Clever training was great, we actually swapped out the unit 3 times while working with Wahoo- I literally was one of the first and ended up working with engineering at wahoo to get and test beta 2.1.6 over the course of 4 weeks.

      I’m bummed It’s back to the drawing board. I opened a support ticket to let wahoo know, but in the mean time I ordered one of the new units and will be returning this one (by whatever means I have to).

  3. tim

    Cheaper price than direct drive, build stability and Wahoo’s name (and API compatibility) had me purchase the original SNAP back in late 2015. I rode with it off and on for about a year before giving up and returning it to REI due to frustration about accuracy.

    I felt like I was rarely within 5% of either of my power tap wheels. I question if the spin down did anything for me and definitely agree that having some indication of “goodness” on the spin down would be nice.

    I recall discussing a “target” time window for the spin down results… if I need to be within a target time, how can I get success when it is outside of that range? I feel like my resistance unit was pretty tight with a spin down of 12-15 seconds, seeing your example < 10 makes me think I was well under torqued though!

    Always checking tire pressure was painful, worrying if I over or under tightened the resistance unit knob to my wheel was a stress. Obviously any wheel-on trainer has most (if not all) of these issues, but I really felt that my SNAP (V1) couldn't resolve them with calibration, and my errors just jumped around after calibration. Once in awhile I was within 5%, but I wanted a trainer I could count on without requiring a separate power meter to validate it.

    Do you know what they changed to allow them to claim 3% accuracy? I say claim, given that I felt they never consistently achieved 5% on my V1 unit :)

    In the end I had the funds to change to the more expensive Kickr V2 and am glad I did, even though in the back of my mind I want something wheel-on (or at least in the wheel on price range) to be the answer :)

  4. Eli

    The Wahoo sticker on the bottom bar of the frame is also different. I know, big change

  5. Chris Benten

    I have Snap V1 and have not been able to do a regular Spindown in months (I think the Advanced Spindown also failed but only tried once or twice…deleted and readded app and some other troubleshooting to no avail). I have not given it much effort to track down as power still is pretty close to my PT P1s. So does the updated firmware for V2 work for V1? I have not been on it much as it is hotter than he77 here in Texas but looking to hop on for some early morning rides.

  6. Wayne D'Agostini

    It’d want to be more accurate than V1. My V1 was/is a dud. Reads about 20% high when simultaneously tested against two other on-bike power meters. And Wahoo did not back up their warranty with replacing it. Rather, they preferred an infinite number of emails to-and-fro with useless suggestions until I gave up

  7. Eric Jackson

    I bought a snap right after it first came out and I’ve had no problems with it. I have powertap P1 pedals though and for a while I did a lot of work outs, races, and every type of ride on zwift and it worked very well.

    I have given up with doing workouts on zwift I just don’t like the way the trainer responds. I know that some people have good luck with that but it just does not work well for me.

    I just do free riding with my own structure thrown in or I hop on a Group Training ride and that works really well for me.

    Being a pretty old guy the new smart trainers are so much better than what we had 30 years ago, that some of the little issues probably don’t bother me too much.

    I have not had an issue doing spin downs nor advance spin downs nor have I had issues with firmware updates.

    Irritatingly enough though beta firmware updates now require you to enter a password and if anybody knows that password please share it.

    I know it’s something pretty simple but I just can’t remember it and I always like to get new firmware updates… Lol.

    As I noted in another post I too have had similar issues with Wahoo customer support and I do hope they get it sorted out.

    What I’m really waiting on is an updated review of the new Elmnt and Bolt firmware that is supposed to control the kicker and snap better. I’m hoping that either Ray or Shane Miller is able to take a look at this for us.

    Are we allowed to ask these guys to do those things for us?

    • I covered the ELEMNT/BOLT trainer control piece in a pretty detailed way in both of those head units reviews, or is there something else you’re looking for?

      I’ve largely been waiting for them to support other ANT+ FE-C trainers to do more there.

      (As a side note, the reason Wahoo requires passwords for firmware is because they have a central system for delivering them, so while they are visible to you, they might not be applicable to you. Whereas Garmin will simply send me a GCD file to add to my device. It’s messier, but far more private. It may be to address something that nobody else is seeing (Garmin or Wahoo), and if others start to install it out of curiosity, then bad things could happen.)

  8. keith

    What is the beta firmware # you went to so I will know when mine comes in? I had last years model but sent it back due to bearing noise, and waiting on the new model within a week should be here.
    With the spindowns, they always said 2 1/2 turns on the blue knob and time should be within 10-15 sec. Is that going to be the same with the 2017 model ?
    Did you notice in the advance spindown what breaking number were you getting?

    I think for people like me who are not into the racing, or constant worry about wattage, just looking for a feel of climbing, fun riding on the courses, and group rides, this sits well with me. I’m 65, been cycling for over 30 years. We didn’t worry about wattage. We now seem to be stressing out about wattage and loosing the feel of just having fun riding. We just worked at getting better on climbs, we knew without using wattage meters if we were doing better. I know if I’m getting better without a wattage meter.

    thanks

    • The firmware number won’t really matter since it’s a private password protected firmware only for the 2017 SNAP and once it’s released it’ll be assigned a logical firmware number.

      As for the knobs, they say 2 turns and within 8-15 seconds. But from what I’m seeing more like 4 turns and 8-10 seconds. It’s part of why I’m annoyed that the rolldown piece is basically giving you fake news when it comes to validity of the rolldown test.

      Wattage matters for apps like Zwift, which base your speeds on that wattage. So if your trainer is over or undershooting by 10%, then you’re going to be offset by that much.

    • Paul

      And thus my greatest heartburn with Wahoo and the Kickr (mine is a V1 from December 16) The accuracy claims are voodoo when a successful rolldown does not indicate a successful calibration.
      Wahoo is amazingly moot on this subject which, unless it changes, will be my motivation toward changing brands when it comes time to buy another smart trainer.
      If Ray has this much trouble getting straight info from Wahoo, imagine how tough it is for the average Jane or Joe.

  9. Good stuff Ray. In a nutshell, ignoring preferences of roll on or fixed, is the Dorito worth the extra money?
    Great site.

  10. Steven

    What a disappointment. $599 for a wheel on trainer that really hasn’t changed much in two years, and $1199 for the Kickr. The Directo should steal a ton of sales from both the SNAP and kickr. I really thought they’d have a $799 wheel off SNAP this year.

    • GoustiFruit

      Yeah, waiting for the Direto as well. Unless the competition surprises us by September, which I don’t believe will happen. But if they do, great, the prices should drop a little :-p

  11. Efraim Shaw

    Shane the Llama guy says the roller is textured now too.

  12. Jeff T

    Does the spindown update any settings on the trainer? Or does it merely let you know if you’re in the right “zone” in terms of tire pressure and resistance unit pressure? Is the answer the same for all wheel-on trainers?

  13. JeremyB

    “– Slightly increased manufacturing tolerances”. Should be decreased instead of increased. If you increase a tolerance, you’re generally making things worse.

    If a dimension is, 12″ +/- 1″, increasing tolerance would be 12″ +/- 2″. Decreasing the tolerance (what KICKR did) would be 12″ +/- .5″.

  14. keith

    I got the Snap17 (as Wahoo is calling it), Yesterday 07/26/2017, and right away I noticed a big change. BEFORE with the older version it felt more stable in the back end. The newer version, I think they changed the end piece that connects to the opposite side of your back wheel where to can also screw down to keep it from moving back and forth. The end piece seems to be a floating end which caused the back wheel to float from side to side, almost like the trainer was not tight enough, or it was going to pop off when you would get off the seat and do sprints. You could feel your bike rock from side to side. I had the clamp VERY tight and it did not make any difference. They should have left the end piece on the other side of the clamp alone. Now it feels like the bike is going to come off the stand. ALSO: I was getting more of a vibration overall when I would take the speed faster. You could feel it in your hands, and while sitting on the seat, not on the older version.
    Not sure if this will be a final trainer for me, as I might later send it back in a few months for something better.

  15. John

    Which one do you prefer Magnus or this one?

  16. richard braginton

    Hi just read your review on the kicker snap 2 I am new to the smart trainer world although previously had an elite wheel in trainer. My question is I have an new iPad and my bike is equipped with and Garmin 520 edge with cadence and I use a Garmin heart strap is there anything that I need to change to get me up and running Zwift ? thank you for your anticipated help

  17. Greg Swanson

    One problem with the Snap is that it will not work with an older bike that is narrower between the backstays. I wanted to free up my road bike, and avoid damaging it by putting my old 10 Speed Gitane on the trainer, but it is too narrow between the backstays to be clamped on. There is no adapter for older bikes. This issue is not a priority for Wahoo Fitness, although when I asked about it, apparently they have received other inquiries about the issue.

  18. Jonathan Smith

    I’ve loaned a v1 SNAP whilst I wait for the Direto to be released.

    A question for DCR & anyone else who has a SNAP: 2 Full turns? I’ve experimented with 1 3/4 & 2…still not sure what my preference is when I use Zwift!

  19. Vitaliy

    Hey guys, I’m on the fence with trainers here. I think I narrowed it down to either Wahoo Kickr Snap and Tacx Flux.
    Will mostly use it for intervals, and some recovery spins during heat waves in Los Angeles. Don’t really need it for extensive off season training (winters actually much more pleasant is South California), so don’t need fancier options like Kickr 2 or Tacx Neo.
    The plan is to use it in living room with zwift on TV for spins, or movies etc during interval sessions. So, I guess besides durability and noise my main concern is how much rubber Snap will shred from my rear tire versus direct mount Flux.
    Any advice greatly appreciated.

  20. Jason

    Hi Ray, Big fan of your work. Thanks for all of the help you’ve given me over the years with all the puchases I’ve made.
    I am keen to get into the smart trainer sphere as I currently just have a Lemond trainer.

    I am keen on the new Elite Direto, but am also happy enough with the Kickr2 that was released this time last year.

    Do you have any indide info, goss, word on the street, that Wahoo might release another Kickr or other wheel off trainer in the next couple of months?

    I wouldn’t be able to get a Direto until November in Australia so happy to wait a little longer if the godfathers of smart training are going to relase something newer/better.

    Thanks in advance for your help

    • Eurobike is only 2.5 weeks away. One option would be to order the Direto now (since none will arrive for a while anyway), and then see what happens at Eurobike. I don’t expect anything major from anyone left, just minor stuff.

      If you decide you don’t see anything you like, you can keep your order. Else, you can cancel your Direto order. I can definitely say that Direto’s will be in high demand for at least the first few months of fall, so if you wanted longer to order, then that could push quite a bit further down (since I suspect orders will increase when I release my in-depth review on the production model, showing things, like Shane showed, look really darn good.)

    • Keith

      I see on the Direto Facebook page, those guys are having issues to with their trainers. It’s best to wait and see what others are saying that are actually using it for a while, before buying it. I am the same way about my kicker. Not up to expectations

    • What issues are you referring to? I haven’t seen any issues in that Facebook group, aside from people talking about the slight buzz of the resistance motor (which most Elite trainers have done for years).

      Note that I don’t count issues like when someone severed their power cable. ;)

    • keith

      I went through 3 Snaps. 2 from the 2016, and my latest 2017. The cylinder is not round causing a slight vibration, and also the noise that sounds like a bearing/buzzing. Where the 2 screws are on the cylinder. If it starts causing a buzzing sound or a sound like a bearing going bad, you can loosen the two allen screws so you can move the cylinder back and forth which does help stop the buzzing sound (per Wahoo instructions). That buzzing sound is where the cylinder is hitting the back part of the black casing. Which is caused by the tightening up of the allen screws. When you tighten it causes the cylinder to rise in that area. Saving to get the Kickr17 and sending the 3rd snap back before the 1 year warranty goes out. BTW…….. Is the Kickr17 more quiet than the snap? THANKS

  21. Miholjovka

    Hi Ray
    Can i make a map of a ride on like ridewithgps and then upload the file to like an app like zwift or something and then ride it on the trainer?
    (this would mean i could be anywhere in the world actually!!!)
    :)

  22. Mick Bourke

    Hey mate

    Thanks for the review. I’m new to indoor trainers, but have broken my hand so looking at options to keep my fitness up. The Kickr snap v2 is about to be released in Australia, so was would like to read full review before purchasing.

    Do you have any idea when the full review will be released? Also, do I need a speed/cadence sensor to use with Zwift?

    Thanks for any assistance.

  23. Andrew

    Hi Ray, thanks for all your reviews and posts, they are great!

    In your post you say the max incline is 10% for the kickr snap. Per Kickr’s site, the max gradient is 12%. Can you confirm which one is correct?

    Thanks.

  24. Dan

    I know that Wahoo says it only works with >130mm hubs, but is there a chance to use it with a track bike with axle bolts and 120mm hub? I really don’t get it why track bikes are totally ignored by direct drive trainers and only work on elite and cycleops wheel-on trainer without adaptes. And looking at different reviews, out of a group with rampa, magnus and snap, the snap always gets the best reviews.

  25. Dan

    When Ian the full review coming?

    • I’m not sure. I was hoping to put one out this week or so on it, but I’m back to having accuracy problems with it, specifically around calibration. And the only way I know I’m having accuracy issues is because I have enough other power meters to know the SNAP simply isn’t accurate.

    • Cary

      I’m also seeing accuracy issues with my 2016 snap, especially at high power outputs, compared to a PowerTap G3. Of course it’s possible that the PowerTap is the unit with the issues, But given brand history and the fact that I find myself doing better in virtual sprints than I really should, my bet is on the snap being wrong.

      On the other hand, the most recent beta firmware seems to have fixed my ANT+ dropout issues. I’m glad that they’ve finally owned up to and addressed this, after shrugging and pointing the finger at Zwift for so long.

  26. Dan potter

    Apologies for the duplicated comment. Ah, that sucks, do you think it’s just that particular unit? Or a problem with the firmware? I was hoping that there would be any issues with the snap.

    • Not sure yet. I’ve gotta send over the sets to them and some of my testing findings, just a bit behind at the moment so they don’t actually know about that yet. ;)

      My guess is they’ll try sending me a new unit. Though, my primary concern is that the calibration/roll-down doesn’t really seem to do its job (as I outlined it’s bit up above).

    • Dan

      Cheers ray, would you recommend holding off on purchasing one? Or is there any other trainers in that price range that you’d choose over the snap 2?

    • Matt

      Hello Ray,
      I am close to pulling the trigger on this trainer. I have never owned a trainer before and I am curious about your comments concerning calibration. I ride with a power meter, is it possible to override the power data displayed by the trainer and use the power data from your meter when using Zwift? I am also new to Zwift but, I can see you can link whatever external devices…so if the power data from the Snap v2 is off…does it really matter?

      Thanks!

    • Jas

      Pull the trigger!
      I bought one a few weeks back and love it. And yep with Zwift you pair the trainer and your power meter. Zwift will use you power meter and with power matching adjust the trainer according to that.

      See you on the road in Zwift!

  27. Nick

    Hi Max, what do you think of the new Bkool Smart Pro 2?

  28. Pat L

    I am about to pull the trigger on this, an upgrade from a CycleOps Jet Fluid Pro dumb trainer. I already have Garmin speed and cadence sensors that work over ANT+. I understand that this unit does not transmit cadence? So how does that work then? Sorry for being dumb, pretty new to the smart trainer thing.
    Thanks!
    Pat

    • Cary

      You can keep using your Garmin sensor for cadence. The snap will report power, which whatever app you are using will typically use directly — along with your weight, simulated gradient, simulated drafting effects, etc. — to compute simulated speed.

    • Clay

      RAY…Have used Computrainers in the past and really had no calibration issues using Perf Pro. Although this was in a studio setting I am now looking for some convenience with a home unit, and also agree the kickr snap 2 is the best value…However the calibration is a concern…any updates?

    • So I chatted with Chip (founder) last week at Interbike on the final day, and it had him scratching his head a bit. Fast forward a few days later to Monday and I see him at the ANT+ Symposium and he had an answer:

      They never released the updated firmware that I tested back in July to production. Instead, what happened was the firmware update number was incremented so when I updated my firmware on the unit I had been testing, it actually reverted to the earlier version (making it sucky again). Somehow that fell through their cracks.

      Much badness ensued and Chip put a hard date of no later than Monday for the firmware to be released to the public/production. Which is perfect, since it’s the first date I’ll realistically be able to try it out.

    • Clay

      Great….look forward to the results…thanks

  29. kreto

    Hi
    i wonder if possible to mount the kickr snap resist unit on the kinetic RR(i like the motion off it) is seems the distance in the mouting is about the same maybe a little bit smaller
    if some one could measure the distance between the flanges (inside the flanges in mm)
    and the mounting bolt dia and thread size
    since kinetic ovn smart control unit sucks.
    none of my local dealers have it……damm :-(
    thanks kreto

  30. Ben

    Great review, as always. Keep up the good work…

  31. Edward Ng

    Did the accuracy issue get resolved with the new firmware?

    Have you tried the power matching feature, and does it function solely in the Wahoo Fitness app, or does the power matching, “stick,” to the trainer’s memory, so I can rely on the KICKR SNAP to use my power meter’s reading instead of its own flywheel estimate in apps that don’t have built-in power matching?

    -Ed

  32. Mike Miller

    Good review

  33. Deena Patel

    Do you think the snap or the kickr will be eligible for Black Friday sales?

  34. Ashwinkumar murthy

    Hi Ray,
    I am from india and i am in market for a smart trainer. My tacx vortex smart went dead just after 6 rides and since i had purchased it from amazon uk i had to haggle with them for refund after spending 150usd (in inr) for shipping it back to them (there were no dealers for tacx when i bought it, even now there is only one authorised BS here for sale still no service support). I am looking at tacx flux / bushido / elite direto and kickr snap all available locally now. Looks like the direto is already out of stock and i may have to wait for couple a months. I am skeptical buying a tacx flux or bushido as the tacx flux fb group is full of belt slip problems ( even for recent manufactured SN 8617-26xxx flux ones) and bushido seems to have same no light dead unit problem as vortex. So it basicalky boils down for me either to buy a kickr snap v2 or wait and fret about my winter training and buy a direto when it becomes available. I have a couple of questions for you

    1. When will your full review come?. Can you give us a sneak peak on the accuracy part of it? I have seen some kickr snap units v1 in www suffer from problem in erg mode where there is no sustained resistance ( too hard or no resistance). Did you replicate any of the problem in erg mode? Or has it been rectified in V2?

    2. Do u really think i should wait for direto to become available ( 2 months may be) or go ahead and buy the kickr 2?. I just want piece of mind

    Please do reply. I am banking on your reply

    Drashkum

  35. Rob Kaplan

    Thank you

  36. Chad

    Wahoo has the refurb v1 in stock again, but the comments here make me nervous. I’d assume refurb shipping today would have these things addressed?

    With only an $85-ish difference between the refurb v1 and a new v2 via clever training, I’m hesitating based on these comments.

    Is it foolish to buy a v1 at this point and with less than $100 price difference to a new v2?

  37. Marty Wild

    Thank you very much for your reviews, DC, I have used them countless times to make informed decisions.

    I bought a 2017 Snap after this very article. Took me ages to work out how to do the ‘Advanced Spindown’ as there is a bug in the iOS app which makes the process less than obvious. For anyone that might read this with the same problem, when on the screen to select the normal spindown, press the text paragraph above the spidown ‘button’ and the advanced option should appear.

    My question is, I like as accurate data as possible. I perform a spindown 10 minutes into every ride on the Snap. Would you throw in some Advanced Spindowns once and a while or do you think the normal option will suffice?

    Many thanks!

    • I think once you’ve got the advanced spindown, I’d probably leave it with regular spindowns. I haven’t seen any guidance that repeatedly doing advanced spindowns helps anything.

    • Marty Wild

      Many thanks, DCR. I borrowed a mate’s pair of P1s when I got it and managed to get things reading within a few watts after the AS.

      Appreciate your swift response. Are you going to do an in-depth for the 2017 Snap? Would be interested to read it. Might be worth mentioning the difficulty surrounding the AS. I had to trawl forums to find the answer to the issue.

      Thanks once again, keep up the amazing work!

  38. Nicolas Cloutier

    Hi,

    I need some help with my girlfriend’s Kickr Snap. Bought it after much debate over the Vortex and Flux.

    We can’t seem to attach it properly ! It seems we need to extend the non drive side mechanism all the way out to attach the bike and even then, I feel the blue lever is not super tight when we close it. And then, the lock ring never stays tight also, meaning the bike always starts to wobble when peddling hard, mostly in out of the saddle sprints.

    What are we doing wrong ? I can’t believe this is normal since everybody says the Snap is sturdy and stable. But at the same time, I can’t see how we could do it differently.

    Should the blue lever be hard to close, I mean in a reasonable manner ?

    Here’s a link to a video of what I try to explain : link to youtu.be

    Thanks for the help

    Nicolas

  39. chris

    Bought one of these for my wifes birthday, but just mailed wiggle as we too have the vibration roller thump and watts reading off, very frustrating as we will have to wait while things get sent and tested etc, and in that time no zwifting for Mrs S, who was so excited at the new pressie. The quality looked good and packaging was all very nice. but I expect something else is not quite right. really hoping it’s a quick fix as for the money it was good functionality listed.

  40. David Semanik

    DC, any reason to buy the KICKR over the SNAP?

    I like that my wife and I could both use the SNAP, as she has an 11-speed bike and I have a 10-speed. We are replacing our old Computrainer. :-)

    I will buy either through your links today.

    Thanks!

    • Since you’re split on cassettes, I’d probably go wheel-on. Certainly lots of other reasons to buy the KICKR over the SNAP though, like no slip (though SNAP is pretty good), and less calibration fumbles than the SNAP. Also, it can hold more power and has better road feel.

      But, given your situation – I’d probably compromise and go Snap to minimize dealing with wonky cassette issues. Enjoy! And thanks for the support!

      (Also, as I’m sure you saw, the SNAP is 10% off today, woot!)

  41. Zach

    Do either this, or the 2015 edition allow a user to compare their left / right leg balance? I have a refurbished 2015 model coming direct from Wahoo and was curious if there are any apps that will do this? Otherwise I have a powerpod that should work, although that would require using the rollers or riding outside, and viewing the data afterward.

  42. Zach

    Has anyone with either a 2015 or 2017 Snap used their trainer extensively without running into an off-center drum (which becomes loud and vibrates)?
    I just got a 2015 Re-Certified from Wahoo and out of the box, it is loud and vibrates to where I can feel it through the handlebars.
    This was with 3 different wheels, which were not nearly as bad on my Kinetic.
    The Drum does spin a bit off balance (a bit under a mm). Loosening / tightening the bolts in the drum doesn’t help, as it just re-centers itself each time.
    So the 2015 is going to go back…I’d imagine as they are out of those, I’d have to refund and pick up a 2017 rather than exchange. On youtube I’m seeing reports of people exchanging just to have the new (including 2017) do the same thing. Just hoping to read that this is a rarity, otherwise I’ll try an Elite once the Direto is released.

    • Zach

      To answer my own question, this issue does still exist. I just picked up a 2017 model locally and it’s going back tomorrow. This is even worse than the recertified 2015 model. If I keep the tire still and spin the drum, it’s obviously not centered, and this time the resistance unit is a bit lopsided (think of a car with a bent axle causing side-play in the wheel). Weather or not that is what’s causing the issue, I can’t say for sure. But I’ve tried several wheels / tires, all of which run smoothly on my kinetic. The Snap, on the other hand, vibrates the entire bike.

    • Zach

      Sorry to feel like I’m spamming here but one last update. I found that my beater bike actually has a broken frame and was likely contributing to the excessive vibrating over the past few days. I can’t say for sure, but the trainer may not have been entirely at fault (the kinetic is also vibrating because of this, -not AS badly as the Wahoo (it wasn’t at all last week). Until I sort this out, take the above lightly (or remove it).