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Garmin Index WiFi Smart Scale In-Depth Review

It’s been a few months since Garmin announced their Index WiFi Scale (at $149), so it’s time to dive in on an in-depth review and see how things have shaped up.  Most importantly: Is the scale worth the premium over others on the market?

While Garmin has a long (and mixed) history of scale integration with 3rd parties via ANT+ scales, this is actually the first scale they’ve made themselves.  And unlike those past scales, this one is all about WiFi.  Sure, it has ANT+ & Bluetooth Smart – but only for setting it up.

I’ve been using the scale now for a few months, so I’ve got a pretty good idea of how well it works.  Like always, I’ll be sending the loaner scale back to the folks at Garmin here shortly.  So, if you found what you read here useful, consider using the links on the side to support the site.

With that – let’s begin!

Unboxing:

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The scale comes in a box not unlike most other scale boxes.  Except, this one is lime green.

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On the back, there’s the circle of life logo.  This serves to remind you that the extra 18 chicken wings you ate at the Super Bowl after the generous helping of 9-layer dip will require more than just a walk around the block to clear out.

Cracking open the box you’ll find the scale wrapped in a protective sleeve.  It’s also got a paper manual sitting atop it:

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Below that you’ll find four little black pods.  These are for use on carpet.  If you only have hard wood/tile/etc floors, you can throw these at unsuspecting people within your household.  There’s also four AA batteries.

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If we unwrap the scale, here’s the prettiness that we get:

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Ok, with that in mind, let’s get this thing setup.

Setup & Configuration:

While the scale is wireless, it is not powerless.  For that you’ll need to grab those four AA batteries that came with it, and crack open the compartment door on the back of it.

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You’ll also notice two buttons/sliders right near it.  One button allows you to change between stones (weird British thing), pounds (weird American thing), and kilograms (everyone else on earth).

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The other button is for triggering a reset and/or pairing of the scale.  Before getting all press-happy though, you’ll need to know that in order to setup the scale you have to have either a computer (with the ANT+ adapter), or a mobile phone on iOS/Android/Windows Phone.  If you lack at least one of those things, I really can’t help you.

In my case, I’m going to use the Garmin Connect Mobile app for my phone.  But I’ve also done the computer route too.  Once you’ve got the app open you’ll search for a new device, and specifically, the Index Smart Scale:

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Now is the time you finally get to press some buttons.  Or rather, one button.  On the back of your scale go ahead and press that little reset button to get the scale all excited.  This may or may not be the first time someone has thrown a wrench at you for pressing their buttons.

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The app will find the scale via Bluetooth Smart, and then confirm pairing with it:

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A few seconds later it’ll complete pairing and then go on to ask you for your name.  This is the name that’s displayed on the unit itself when you step on (so multiple people can use it).  It also needs you to validate height and gender, so it can do its math magic around other metrics.

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Next, it’s time to pick out a WiFi network.  Typically, you’ll choose your own here:

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Then it asks you for the password:

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Note that the scale won’t work with WiFi networks that require you to sign-in (such as at a hotel).  And while we’re at it, note that it does indeed require WiFi.  The Garmin Index scale DOES NOT transfer weight data over Bluetooth Smart or ANT+.  Both of those channels are ONLY used for setup.  Again, it must connect to a WiFi network to be useful.

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With that – we’re setup and ready to roll!

In the event you have others in your family, you can invite them to use the scale.  This allows their Garmin Connect accounts to tie into the scale.  Garmin supports up to 16 people to use the scale at once (making it appropriate for the Brady Bunch, or your entire tri team).  But more on that in a later section.

(In case you’re wondering, the scale can only remember one WiFi network at a time.  I actually brought it with me while travelling in November and December, pairing it to my phone at the time.  And then re-pairing it back when I got home.)

The Basics:

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Now that the setup is done – here comes the complex part: Stepping on the scale.  I know, there are so many ways you could approach this.  From the left…or the right.  Or just stepping straight on top.  But no matter how you mount your scale, the result is the same: It wakes up and tells you your weight.

You need not kick it first to zero it (though sometimes I do).  Rather, you just get on.  Within 1-2 seconds it’ll have your weight and blink it at you.  It’s exceedingly quick.

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Next, it’ll ask you your name.  Why?  Well, because it needs to validate that before giving you other body metrics.  It’ll take its best guess at who you are, and as long as your weight and others in your household are semi-far apart, it’ll likely nail it.  But if you’re within a few pounds of each other then you’ll just tap your foot until you see your name listed.

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Once that’s done it’ll come back to you with additional metrics.  A small icon along the button indicates which metric it’s showing you.  It goes left to right, and the first is BMI:

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Then, it shows you Body Fat Percentage:

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Then Water Percentage:

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Then Muscle Mass:

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Then finally Bone Mass:

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Meanwhile, along the top you’ll see a small progress bar, this indicates the unit uploading via WiFi to Garmin Connect.  When it’s done – it’ll give you a little checkbox, and then shortly afterwards turn off.

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And with that – the entirety of the scale’s hardware capabilities has been written about. Donzeo.

But wait – what about accuracy?

Well, that’s where things get tricky.  First, because the scale doesn’t record more than two measurements for the same time, that makes it tricky for me to just get on and off the scale 10 times in a row to see how consistent it is and have that data recorded (a common complaint among smart scales in general).  Still, despite my lack of automated means – I did step on and off the scale numerous times, and would get the same values.  So, that’s a good sign.

Next, how does it compare to other scales? Well, I’ve got about a dozen scales floating around the DCR Cave right now.  But focusing on the most comparable models (Fitbit Aria & Withings WS-50), I was getting either identical weight values, or within .1-.2 pounds.  Pretty common, and actually in-line with what I saw years ago when I did scale testing.

Finally – if I look at metrics like body fat and muscle mass, those are at least staying consistent (within 1-2%).  Given I haven’t changed much, this is to be expected.  What I’ve seen in the past is that while these metrics may not be absolutely accurate, they are at least consistent.  Ultimately though, for me I don’t put much value in these extended metrics using electro impedance like other scales (nor do I put much value in people using calipers, most folks screw that up – despite having done it ‘hundreds’ or ‘thousands’ of times).

App & Website:

There are essentially two main ways to view your data from the weight scale: From the Garmin Connect website, and from the Garmin Connect Mobile phone apps (iOS/Android/Windows Phone).  And technically, on Windows desktops, you can also use the Windows Universal app to also view the data too.

Starting with the website and on the dashboard view, you’ll see a widget of your weight, as well as a small graph.  You can customize the graph to add a specific weight goal, as well as change the week.

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Meanwhile, on the scale widget, you can jump in to invite other users, or tweak some basic user settings (such as height, gender, time zone etc…).

Next, if we click on the ‘weight’ option, we can dive deeper into the data and charts.  The first and default chart is your weight chart. It simply plots your weight against various time frames that you can adjust (7 days, 4 weeks, 6 months, 12 months).

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However, you can also click the drop-down box to change to other metrics from the scale:

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Meanwhile, along the bottom are the given data points from your scale.  You can see each metric that’s recorded by the Index Scale, as well as the date.  You can also manually add your weight if you know it (such as while travelling).

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Lastly on the site you can add a ‘Goal’ metric, which simply shows up as a black line on all your graphs.  You can see below I added a goal at 175lbs, and then it added a black line there.  Goals can only be added for weight, not for other categories (i.e. BMI, Body Fat, etc…).

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All of this data looks basically the same on the mobile app.  You’ll dive through a number of layers (why it can’t be added to the main health dashboard is a little odd), and get down to the Weight options:

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From there you can change the view, but the default will show you the averages for the past 7 days, and then below that you can click on any individual measurement to get details for it.

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Everything is pretty straightforward here.  The one thing that is missing however is the ability to export your weight scale data (something both Fitbit and Withings provide).  I would think a very simple CSV export of date/weight metrics would be perfect.

Device Integration:

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One of the chief complaints about Garmin devices in the past has been that it doesn’t ‘pull’ data from Garmin Connect back to the device itself.  For example, your weight data.  If you updated your weight on Garmin Connect, it would never update on your watch.

However, that’s no longer the case.

Back in the November/December timeframe I noticed that my weight started being correct on my devices.  It used to be that I pretty much just set the same weight across all my devices, and I’d fluctuate +/- 2-3 pounds within that weight depending on the workouts I did.  However, now, it correctly updates every time it syncs.

Or at least, every time it syncs via the mobile app.  It does not appear to sync my existing weight when I connect via Garmin Express (desktop), nor via WiFi.

That may be because the sync is actually happening on the mobile app.  You’ll notice there’s a  ‘User Settings’ option under the devices menu.  So it appears that it’s that little bit of connective tissue there that’s pulling it all together.

While I haven’t tested every device out there, that menu does appear on the Fenix3/Fenix3HR, FR230/235/630, and Vivosmart HR.  It probably now appears on numerous others.

Of course, the singular benefit of this functionality is that your calorie counts will be slightly more correct.  Obviously, it’s rather negligible for your calories if your weight goes from 178lbs to 176lbs.  However, if your goal is to lose weight (and a lot of it), then it’s handy that the device is lock-step with your scale.

Other Users:

You can add up to 16 users on the Index Scale, where each person’s data is tied to a Garmin Connect account. Note that other scales have tapped out at 8-12 users. So in order to be a user on the scale, you must have an account on Garmin Connect.  Not that it’s a tough requirement, creating an account is free and only takes a second.

Once that’s done, the ‘owner’ of the scale can go ahead and ‘invite’ other people, either via the desktop app or the mobile phone app.  You’ll find a list of your ‘connections’ (friends), or you can just search for people.

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Once invited, they’ll show up in your list of users:

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Then, over on the account that you invited, you’ll go ahead and accept the invitation and specify your height/gender/etc (likely already there from your Garmin Connect settings).  You’ll notice it asks for a weight; that’s to allow it to figure out who you are automatically as a guesstimate.  Once you weigh-on once, it’ll then update that field automatically.

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From there it’s as simple as standing on the scale like before, and then it’ll auto recognize you based on your weight. If it fails to do that, you can simply select your name from the list of names on the scale.

3rd Party Integration:

This will be a very short section.  At present, Garmin does not have any integration enabled for 3rd parties except MyFitnessPal – and even that doesn’t seem to work consistently.

Unlike other companies in the space (everyone else being Under Armour, Fitbit, Withings), Garmin doesn’t have an API that allows any 3rd party to tap into the data.  As such, other apps can’t get your weight data, making it rather limited.

This is especially odd because the person most likely to purchase the (more expensive) Garmin Index Scale is the person who already has multiple pieces of Garmin gear.  Thus, within that line of thinking, that same person is likely to be data hungry/savvy and using 3rd party platforms like Training Peaks, Strava, or Sport Tracks to manage their training.  Yet, those are the platforms that Garmin does not currently transmit weight to.

While no doubt MyFitnessPal is huge in terms of tracking calories and weight, given the integration doesn’t seemingly work half the time, it seems like a missed opportunity.  Plus, with Withings scales being sub-$100, most folks are just going to go that route anyway for weight in MyFitenssPal.  As I don’t believe most folks will care about the advanced metrics like muscle mass.

Either way – there’s really no excuse for Garmin not offering 3rd parties the weight data (nor any ability for you to export it out yourself).  They already have the platform (Garmin Connect Auto Sync) setup to do exactly this.  To simply send the weight .FIT file to 3rd parties along with the activity .FIT files is trivial.  Yet still, three months after release – nothing has changed there.

Bugs & Quirks:

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Now, the Garmin Index scale is not without its oddities.  For the most part, it does exactly what you ask to it do: Confirm your suspicions that you’ve eaten too much pizza.

Weighing more than once per day: However, there are some undesirables within it.  Most notable is that it doesn’t record more than one measurement per day per user.  So if I step on the scale prior to a long run in the morning, it’ll record that value to Garmin Connect.  But, if I step on the scale again after my run – then the earlier data record is oddly discarded – keeping only the last data point per day.

Garmin says they’re working to enable multi-point recordings, but don’t have a specific timeframe for implementation.  It sounds like it may still be a few months away.

Setup: Some folks have had issues with WiFi setup and connectivity.  In my case, I did not have issues on a final production unit.  However, I did have troubles earlier on.  It appears that almost all setup/configuration troubles folks have had were in the first few weeks of the product.  Subsequent software updates (mostly on the phone apps), have made that process pretty solid.

MyFitnessPal: While Garmin has a partnership with MyFitnessPal to sync weight data, it seems to work sporadically. Sometimes the weight shows up, sometimes not.  And sometimes it shows up days later without explanation.

No Athlete mode: While not a huge issue to most, there lacks an athlete mode, which means that some bio-impedance metrics like body fat % can be inaccurate on those who are super-active.

As you can see, it’s not a huge list of quirks, but minor things to be aware of.

Market Comparison & Recommendations:

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Back in November I wrote about all of the WiFi scale options on the market.  Since then, only one new scale has arrived – the UnderArmour/HTC WiFi Scale (which I posted about here).

And, ultimately my original post pretty much holds just as true now as it did a couple of months ago.  Your choice in scale really comes down to where you have your data, and which devices you currently use.

While there are additional features like muscle mass and body fat on some – the accuracy of such metrics is questionable at best.  So for me, I’m just focusing on weight.  If my weight is right, and if I’m exercising regularly – everything else falls into place.

And again, for me, the lack of the ability for Garmin’s scale to sync to sites like Training Peaks makes it far less appealing than others such as the Withings Scale.  On the flip-side, if you don’t use 3rd party platforms and only use Garmin Connect, then the Garmin Scale is pretty much a one-stop shop (albeit one that’s more expensive than other options).

Lastly, in that other comparison post I do talk to some of the more creative ways to get a 3rd party scale’s data (like Fitbit and Withings) into Garmin Connect.  So you do still have cheaper options.

Said another way: There’s nothing wrong with the Garmin Index Scale hardware – it’s solid.  It’s the backend software that makes it a harder sell for many athletes.

Summary:

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So – do you get the Garmin Index Scale or not?  Basically, it all comes down to one question: What platform are you using to monitor your weight, and do you want the extra advanced metrics?  If that platform is Garmin Connect, and if you want those advanced metrics – then the Index Scale is solid and generally works well.

However, if you don’t care about advanced metrics and you use other platforms for your weight – then you can save a bunch of money and get a Withings or Fitbit scale.  They’re just as easy to use and provide the same base weight data.

Which isn’t a slight on the Garmin scale itself – again, it works just fine.  It’s quick, efficient, easy to use, and is pretty much trouble-free.  Rather, it’s a complaint about the platform.  And these days – platforms are everything.

With that – thanks for reading!

Found this review useful? Or just want a good deal? Here’s how:

Hopefully you found this review useful. At the end of the day, I’m an athlete just like you looking for the most detail possible on a new purchase – so my review is written from the standpoint of how I used the device. The reviews generally take a lot of hours to put together, so it’s a fair bit of work (and labor of love). As you probably noticed by looking below, I also take time to answer all the questions posted in the comments – and there’s quite a bit of detail in there as well.

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Garmin Index WiFi Smart Scale (select drop-down for white or black version)

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Thanks for reading! And as always, feel free to post comments or questions in the comments section below, I’ll be happy to try and answer them as quickly as possible.

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132 Comments

  1. Sascha

    I like the subtlety of “I’ll be sending the loaner scale back” vs. “I’ll be sending the loaner scale back and getting my own” as in other reviews. But let’s assume it’s just because you have a pile of scales already. 😉

    Reply
  2. Adam

    The lack of data syncing to Training Peaks is a killer for me.

    Have Garmin given any kind of indication that they’re planning to implement this in the future? As you say, the majority of the software infrastructure is already there, so it would seem relatively trivial to support it. Or is it perhaps a deliberate business decision to keep the users locked in to GC and/or MFP?

    Either way, a device that’s only serving a closed-shop doesn’t warrant a premium price-tag to me.

    Reply
    • No indication. I’ve asked numerous times and kinda let them know it’s a bit of a deal killer – but from what I’ve heard from both Garmin and other companies interested in integrating, there’s no movement at all going on with that front.

      Reply
    • Adam

      That’s disappointing, I really hope they reconsider this.

      If I still have to manually enter my data into TP every morning then they’re hardly doing any better than my current dumb scales that cost <10% of what these retail for.

      Reply
    • what is the best way to get Fitbit / aria data into Training Peaks? I have not consistently got it to work but some tools I used to use went away.

      Reply
    • Happy Runner

      You state that the ability for data syncing with 3rd parties is already in place and have noted (correctly I think) that the lack or sync is a deal breaker for many.

      What is your best guess for Garmin’s strategy in deciding to keep this closed?

      Reply
    • Mark

      What would be Garmin’s strategy to open this up if…

      A. Other companies just aren’t interested right now?
      B. Footing the bill to integrate to other companies’ websites cost more than the revenue generated by extra scales sold?

      Reply
    • A) But other companies are. We know Sport Tracks is, as is Training Peaks (since they do it for other scales today). And, we know consumers are (which is really what counts).
      B) The cost to integrate is virtually non-existent for Garmin. The Garmin Auto Sync service could easily just send the Weight.fit files to 3rd parties just like it sends activities. In fact, they likely added code to keep that from happening automatically.

      Reply
    • Mark

      …but then people that don’t even use Garmin products otherwise would buy the scale too which wait. That would just be good for consumers and Garmin! I’ve got nothin Ray. C’mon Garmin.

      Reply
    • Matt

      completely agree with Adam, lack of integration with Training Peaks is a total deal killer. If it had that integration, I’d buy it today.

      Reply
    • Stephanie

      Agree. No sync, no scale. :(

      Reply
  3. Stuart Dunne

    In the pic of all the different scales it is remarkable how similar the aesthetics of the designs are

    I am sure there is not a lot you can do with a scale but someone could have tried to be a little different

    Reply
  4. Dan

    Looking at the picture with all the scales they all look similar style-wise and it wouldn’t surprise me if they were all coming out of the same factory hence the consistent readings across products (maybe same error too).
    Ray do you know if this is the case?

    Reply
    • Hmm, hard to say, but I doubt it. I think it comes down to them all using the same tech, and that the environment is pretty straight forward. Meaning, putting a device in the bathroom and weighing it isn’t hard or complex engineering. And, electrical impedance is generally well understood (even if easily tricked).

      Reply
  5. Torsten

    You said that from the end of last year the weight in your garmin devices is being updated Ehen syncing via the app.
    This doesn’t work with my devices. Is there anything within the settings I missed?

    Reply
    • You need to sync via the Garmin Connect Mobile app. I don’t know if it’ll work on all devices, but if you check the ‘Devices’ option within the GCM app, and if there’s a ‘User Settings’ option, it’ll likely sync automatically. Not all devices have that option.

      Reply
    • Frank

      I am using a Withings WBS01 that I have had for years. I believe that it syncs with MFP which, in turn, syncs my weight with Garmin Connect. Whatever path this information follows, today’s weight always auto-magically uploads to both my fenix3 and VSHR. I guess, in this sense, my aging Withings scale actually works better than the Garmin one as it never fails to sync with MFP and will update my Garmin devices as often as I weigh in and sync them.

      Not surprisingly, my Edge 705 dies not get automatic weight updates.

      Reply
    • Torsten

      Hi Ray and thx

      After resetting my 920 everythings syncs fine.
      No idea about the reasons. Anyway thx

      Reply
  6. Bryce

    Just one question… How are you gonna get that permanent marker cleaned off your computer screen?

    Reply
  7. You should be able to add the weight info on the dashboard. Disconnect from garmin mobile, reboot the iphone than login to garmin mobile…

    Regards

    Reply
  8. Martin

    On ours we’ve noticed it will not provide metrics, other than weight, for our 10 year old son. He’s only about 5′ 1″ and bounces between 97-100 lbs. I’ve tried modifying his birthdate to make him older than 18, thinking it may be a child privacy issue, but that didn’t change anything. Now I’m beginning to believe it may be tied to his weight being too low some other aspect i’ve not thought of. Thoughts?
    In any event we have loved ours and we are pretty much a Garmin family so it integrates well overall. Although my son gets mad at the scale when it shows he has went below 100 lbs again. I keep telling him time and Mother Nature will definitely fix that issue.

    Reply
  9. David Tunney

    Any ideas on how the **** to get the firmware to update? I have had the software update notice for a fortnight now…… “Index Smart Scale, Version 2.50” just cannot get it on!

    Reply
    • It updates by it’s self tru the WiFi connection. My scale arrived yesterday and after setting it up i got a FW update notice in my Garmin Connect. After using it this morning and checking my connect the notice was gone, i checked the scale (remove one battery and put it back in) i saw it was on 2.50.

      Reply
    • Joe

      Any luck with this yet? I think I have a similar issue. My GarminConnect says that version 2.50 has been available for a while now, and my scale has been on 2.40 since I set it up about a month ago (i just checked the scale by doing the battery in/out move described by Mario K here. Will this update automatically through the wifi eventually, or should I go through the set-up process again?

      Reply
  10. Gaz

    Not recording more than one weight for a day is really annoying me. Fingers crossed they fix that soon.

    Reply
    • Dave Lusty

      Get a Withings instead, that records every time you step on the scale and offers loads of ways to get your data too.

      Reply
    • TR

      The real body mass (not water, food and recycled food) doesn’t fluctuate in a single day anyway. Even weekly measurings are enough if the training and food intake is consistent. Why would someone obsess about weighing more in the evening compared to the morning is beyond me.

      Reply
    • Dave Lusty

      Weighing less after exercise allows you to monitor sweat and fluids so is useful. Weighing multiple times a day just to find your weight would be pointless as far as I can see.

      Reply
    • Exactly, especially for those living in hot/humid environments. For example, when living in Washington DC for long runs, it was very common that I’d come back 5-7lbs lighter. By looking at my weight before/after a long run on a hot day (which is every day between April and October), I could judge how well I hit hydration. It’d also serve as a reminder for other factors during recovery too.

      Reply
  11. Dave Lusty

    Good post Ray but I believe your conclusion is wrong in a slightly subtle way. If the platform were lacking that might be forgivable. You and I both know the platform is just fine though and fully capable. Someone at Garmin has made a very deliberate decision to be anti-competitive here and disable various functions that the developers have probably had to comment out. Apple health integration works. They chose not to enable weight sync. Web platform sync works, they chose not to enable weight sync. I’d suggest a better conclusion is vote with your wallet and send a message that in 2016 that’s not OK any more. I agree for some it makes sense to buy, but only because Garmin are being douche bags with their API!

    Reply
    • I don’t disagree. I tried to aim for a phrasing that didn’t have douchey in it however ;):

      “Either way – there’s really no excuse for Garmin not offering 3rd parties the weight data (nor any ability for you to export it out yourself). They already have the platform (Garmin Connect Auto Sync) setup to do exactly this. To simply send the weight .FIT file to 3rd parties along with the activity .FIT files is trivial. Yet still, three months after release – nothing has changed there.”

      Reply
    • Dave Lusty

      I think in this case it deserves to be phrased like that. Someone at Garmin has made a very clear choice against playing nicely and they need to be told what a dumbass that makes them. Unfortunately you have to be a nit nicer than that, but hopefully Garmin read these comments and us customers can be as direct as we want. I like Garmin generally, I have thousands of pounds worth of their kit for boating, biking, driving, hiking, running, swimming, but honestly it annoys me that they are preventing my Withings scale sending weight data inwards, and that when they did eventually decide to join the bandwagon and offer their own scale it doesn’t support third parties. As I said, in 2016 that’s really not OK when it’s a business decision. If it were the case that they had a boatload of work to do to enable this then fine but that’s not the case.
      It wasn’t really a comment on the article, you clearly did mention it. It was just that one line in the summary saying the platform is the issue, as you said elsewhere the platform is just dandy :)

      Reply
    • tfa

      keep in mind, Garmin is a company makes most of their income in selling hardware, for them (in a business logic) it makes very little sense to open data to 3rd parties as the ones who are using Garmin Connect mostly have already an Garmin device hence it would not attract other ‘potential’ users outside, to buy a new Garmin device, on the other side companies like Fitbit (even owning today most of their revenues with some would say overpriced activity trackers) spending a huge amount of efforts on the software experience side to attract customers into their ecosystems that is not ultimately based on hardware revenues only

      Reply
    • Adam

      What you’re saying does not support your argument.

      At the moment Garmin have it completely backwards, in that you can spend your money on another company’s hardware and get that data wherever you like (including Garmin Connect) but if you spend your money on the Garmin Index then you’re locked into their system.

      Yes, I’m already a Garmin customer and use Garmin Connect, but they’re discouraging me from buying more of their hardware (i.e. this scale) by locking it down to their own platform that’s not making them any money.

      Reply
    • tfa

      what I meant was if you buy today an competitor scale you won’t get the automatic weight updates to your watch (as with the Index scale) nor the additional metrics into garmin connect so for you as garmin customers they pave you the way in saying if you spend this money they give you these extras but they only do this in selling their scale to you hence it’s less likely if Garmin would open this for other scales as their own as you would probably not buy their more expensive scale then

      Reply
    • Bill

      The not integrating weight and the other metrics with TrainingPeaks/sportstracks/etc part is what is confusing me the most. What do they have to gain there? Those companies only provide analytical software and really don’t threaten Garmin’s market share at all as far as I can tell. The only things I can think of are that A) if a company that garmin intends to compete against (ie. UA) has already subscribed to their auto sync service, they might currently have no way of preventing them from getting the weight, B) garmin wants to capture the new user market in their ecosystem and finally C) while it seems far fetched, maybe Garmin has designs on getting into the analytics market.

      Reply
  12. David

    I’ve literally bought dozens of Garmin fitness products dating back to the FR305 but without hesitation this was the worst experience and product I ever bought. I seldom if ever return products but after 3 weeks I had enough. The scale was a mess for me… had to kick it to turn on (50% of the time it wouldn’t turn on if you just stood on it first), setup was a mess (albeit this was early in the launch), the BF% was nearly 7+% lower than displayed for me on competing wifi scales (Aria etc.) and nowhere close to reality because it appears Garmin chose to split the difference of the normal and athlete profiles on other scales. The BF% also was more variable for me day to day then on other scales. MyFitnessPal sync was totally broken the first month after launch and it was “fixed” shortly after the returned the scale but as Ray says it is still intermittent. Having only one weigh in per day without over writing online data is INEXUSABLE on a $150 scale. It’s beyond crazy that I was scared of getting on the scale and ruining my daily morning wake up data point even if I wanted to weigh myself before and after a run etc. It’s a total mess and this is coming from a guy who lived with the buggy 405 launch, the buggy edge 510, the buggy GPS accuracy of the 620 at launch, the mess of Garmin connect “modern” launch and more.

    The scale for me was the worst fitness product from Garmin ever.

    Reply
  13. Derek Paton

    I took mine back. Reasons:
    1. Flakey wifi connection despite isolating channels etc.
    2. Single reading per day is terrible.
    3. Very laggy on the foot tap.
    4. Extremely easy for other users to overwrite your daily reading.

    Might get it again if the fix it in the future but there is no way I would be waiting for an update to come out given the current state of my Fenix 3’s GPS accuracy.

    Reply
  14. Richard

    Have you had any issues with it being extremely sensitive turning on? I just have to walk past my scale and it turns on. I also had it set up next to my trainer (which is on a mat and I wasn’t doing anything intense) and it just constantly cycled through turning on and off until I stopped pedalling.

    Thanks

    Reply
    • If I drop something heavy in the same room, it’ll flicker on. But otherwise walking past it doesn’t trigger it. It probably helps that it’s on wood flooring on concrete, so there’s very little play in the floors here.

      Reply
  15. Phil

    Been using mine for 2 weeks now.
    Not once has it sent the data to MyFitnessPal – 920XT workouts are syncing to MFP so I know my accounts are set up correctly.
    What’s worse, if you manually enter your weight in MFP, it overwrites your scale’s data in Garmin Connect deleting the body fat % metrics etc.
    Annoyingly in Garmin Connect web, if you want to see run data in miles, you can only view weight data in pounds. Change to kilograms and you get kilometres.
    My body Fat % is roughly the same as yours Ray. However I am currently a bit chubby with just a few hours of exercise in the last few months… plus it’s a good 5% below my Tanita scales… so don’t believe it. Use it for trending only.
    These are things they can fix but I find it sloppy and disappointing.

    Reply
  16. Phil

    Also, don’t bother on carpet. Even with the plastic black feet it had me between 5kg and 20kg too light,

    Reply
    • ekutter

      I’ve had a similar experience with the withings WS50 on carpet. Even when I placed a 1/4″ piece of plexi glass under it. It does seem pretty accurate now that I have placed a 3/4″ piece of plywood under it. And my carpet isn’t overly thick. But with just the included plastic feet, it was under reporting by a couple of pounds.

      Reply
  17. tfa

    small typo in the basic section ‘… focusing on the most comparable models (Fitbit Area & Withings WS-50)…’
    the Fitbit one is called “Aria”

    Reply
  18. ekutter

    Your “few Quirks not a big deal”? Seems like some pretty serious short comings. In particular the only recording saved is the last value of the day. If you weigh yourself after that 20 mile run and are down 5 pounds, that’s going to mess up your data big time. Pretty much making any kind of weight trend useless.

    The lack of reliable integration with other sites would also be a deal breaker for me.

    I have a ton of Garmin devices but would have to totally disagree with your assessment that that is a good reason to stick with Garmin here. This just doesn’t sound like a competitive product until they fix some of these issues.

    Reply
    • David

      The craziest part is it is the most expensive scale in the wifi space too. The list of problems remains huge but I will admit it is likely most could be fixed by firmware updates and software backend changes in time but the scale launched in late November and her we are a couple months later and nothing so far other than improving the setup it seems.

      Reply
    • The challenge is that not everyone is like you or I (data focused & multi-platform).

      I was actually talking with friends about it last week a bit, walking through the options. Their response was that for them, they weren’t really concerned with those aspects (the lack of 3rd party sync or even the multi-day weigh-ins). For someone just aiming to lose weight and using a Vivosmart HR, it’s actually a pretty good compliment.

      And of course, you could use MyFitnessPal as a 3rd party sync engine – but we all know how well that works. Sometimes it breaks (for no reason), and sometimes it’s just a PITA to get working. So for someone that just wants a ‘easy button’ solution, this does fit.

      I do try and balance in reviews that my audience is more than just hardcore athletes, but at the same time, I also try and make it clear for each audience to decide whether it’s the right device for them.

      Reply
    • Aaron

      Garmin for the past decade has done an amazing ($billion) job threading the product needles, from low end to high end, vertically and horizontally. I’ve complained often about how many $&% models they have, but somehow, the strategy works, and it’s hard to question the profit results.

      But… Apple.. Fitbit – these companies are chomping at the fashion / “low” end… And UA is like a beast coming on strong, maybe a year or two. Technically MFP is now a competitor to Garmin, no?? It’s all very interesting.

      Reply
  19. Kien

    Ray, it appears that the BMI, bodyfat % and muscle mass only appears if you use the Garmin scale? I have the Withings… Is there a way to get these data uploaded to Garmin Connect? It seems only weight is registered.

    Reply
    • tfa

      as Ray describe in his other post “A Weighty Decision: Deciding on a WiFi Weight Scale”(link to dcrainmaker.com) it only syncs weight via the workaround withings -> fitnesspal -> garmin, the previous post is also a good reado for the whole topic!

      Reply
    • TR

      Well it’s not just that it doesn’t sync – as Kien suspected you don’t get those fields shown if you don’t connect a Garmin scale to your account, nor can you enter those fields manually (which is really dumb). I’d love to keep track to bf% and enter it manually twice a week, but buying a scale just to get a single parameter unlocked is in the “wtf” zone.

      Reply
    • Mike Burton

      I have exactly the same issue with the Tanita scales that such with the old forerunner but Garmin connect still doesn’t present the information in the app.

      Reply
  20. Jean-Michel Fox

    Thanks for this review I’ve been waiting for Ray !
    You mentionned that “in order to be a user on the scale, you must have an account on Garmin Connect”.
    Provided that I have setup the scale correctly for me (so with my account) and let someone else without an account use the scale, will it still work ? I.e. will it still indicate the weight and eventually other metrics without uploading them to Garmin Connect ?
    Thanks !
    JM

    Reply
    • Technically anyone can step on the scale and then it gives the little question mark icon (the one seen in the picture at the beginning of the ‘Summary’ section. However, I can’t really figure out where that data goes. It just seems to evaporate (on a Withings Scale, the unknowns data just goes into a bucket to assign to a user or discard).

      Reply
  21. Ivaylo Georgiev

    Thanks very much, Ray!
    Weighing more than once per day issue and Bluetooth only for setup and only wi-fi transfer of data is not written in the manual!
    And these things are very, extremely important, I was going to by this today but luckily you wrote the review last night :)
    Shame on Garmin!

    Reply
  22. SS76

    Ray,i am heavily leaning towards getting a TomTom spark cardio. Any idea which scale works best (or at all) with the TomTom app?

    Reply
    • I’m not aware of any scales that integrate there. In theory with the old MapMyFitness backend, it would have worked behind the scenes (sorta, barely). But now, nothing to my knowledge.

      Reply
    • ss76

      great, thats too bad. The idea of a wifi scale integration is fantastic and something I desire. Possibly a deal breaker. If the FR235 didn’t have so many issues especially given its price tag, I’d be more interested in that rather than the tomtom.

      Reply
  23. Gabe

    For those of you who are on the fence about getting any scale – get one! I love how easy it is to log in your weights etc daily. I had a Eat Smart Scale for $40 that provides all the functions of this expensive Garmin scale but you can’t beat the convenience of the Garmin.

    Ray – on a side note – have you considered adding bullet points of Pluses and Minuses for some of your readers who may be limited on time to read the entire review? Ive been passing your site onto new readers and they appreciate the length of details you offer but perhaps a “quick take” would be a friendly supplement

    Thoughts?

    Reply
    • I do add bullets from time to time in reviews that are pros/cons. The challenge I have is that I find too often people don’t balance the importance of a pro/con.

      For example, on this, if I outlined the pros as ‘Just works’ (which it does for me), and left it as that, while listing a bunch of cons about issues with 3rd parties, no weigh-in, etc.., then people for whatever reason see that as a negative product, without reading whether or not it matters. They just look at chunks of text – big vs small.

      Of course, it works both ways. Sometimes a single con is a huge one, but not valued as such. It’s sorta the same reason I long stopped giving ratings to products. People just base everything on a single number, without utilizing critical thought. 😉

      Reply
  24. midpackbiped

    Ray is totally spot on. The scale is a pleasure if you are stranded in the walled garden. It is trouble free re wifi compared to my first gen Withings scale. link to midpackgear.com

    Reply
  25. Tonia

    Is the fat% influenced by class of activity from GC user setting?

    Btw looking fwd from Garmon feedback (may be to you) about integration of health data sync with St3 or TP

    Reply
  26. JB

    I don’t own the scale yet, still trying to justify the purchase. I had this thought and am wondering if it would be worth the effort or not for being able to have multiple weigh-ins on the same day without messing up the actual trend of your typical weigh-ins.

    Would it be worth it to add another user (JB primary and JC secondary) for yourself. You would weigh in as normal to create your base line data point (for that day or week) and then when you need your second weigh in (after a run or workout) in the same day, tell the scale you are the secondary user instead of the primary. It is my understanding that you would need to have a new Garmin connect profile if you actually wanted to track the second weigh ins, which I could see as being a hassle to log into and out of accounts. However, if you didn’t want to track that secondary weigh in you wouldn’t need to do anything, just let the scale deposit it into wifi/Garmin Connect land.

    Does this seem like it is something that could work around the multiple weigh-ins until Garmin actually allows you to have multiple data points on the same day? Or would it be too much effort to work around Garmin’s lack of flexibility on the issue?

    Thanks for any help.

    Reply
    • ekutter

      Just curious. Why would you spend more to go through this hassle vs just getting a Withings? Even before I got a wifi scale, I found Garmin Connect so lacking in the way it handled weight that I was happy to be using non Garmin software to manage this. And I’m heavily invested in Garmin in terms of devices for my family and friends.

      Reply
    • Mike P

      Definitely see where both of you are coming from.

      I’m also quite invested in Garmin devices (yeah!) and therefore Connect (oh no!) – every time I mulled over getting a non-Garmin device it just didn’t happen out of personal preference on the device site (and I do not see the websites of other big players being better either really). It is a shame that Connect is so underwhelming and more importantly nothing seems to change in Garmin’s approach on improving this; and I’m supporting this dire fact by buying their devices still, my ambivalent decision every time.

      So for a Wifi-scale I was thinking of getting a Withings or other non-Garmin – but I know me, if the integration with Connect is not working seamlessly, it’s just not something I’d use getting the data up there.

      So the ‘second user’ Garmin scale ‘solution’ came to my mind as well – but I bet for the two-three times I’d weigh myself more than once/day a week there would be at least one time it would be a hassle and I would forget to swipe and get it registered to the wrong account (getting furious, of course ;-). And I would have to scribble the additional e.g. post long run weight data somewhere else anyway.

      In the end, I think I’m just better off in keeping doing weight manually and resisting the ‘new toy’ pull here with the scale functionality being what it is…

      Reply
    • JB

      ekutter-the simple answer is to stay in the Garmin ecosystem. I don’t do enough multiple weigh ins (maybe 3 or 4 times a year just to see a difference after a run) for this to be much of an issue, just wondering if this could be a solution. Long answer is that if I invest in a wifi scale, I would want to be able to see all of the data from the scale on my tracking site. It sounds like I would be able to get the weight data from the Withings to Connect, but not the other metrics that are the reason I want from the scale. Because Connect and Strava are the only websites that I use and I do not want to add another site that I would have to check,I am willing spending more to stay in the Garmin ecosystem. Granted either would be easier than my current set up with a regular scale and manually entering weight into Connect every day.

      Mike P- I think we are in the same camp. I am fine with getting the Withings, but not getting all of the data from it into Connect would be my biggest drawback. I too worry about forgetting to switch users, so that is another thing that makes me want to wait and see if Garmin will add the ability to have multiple data points before I jump into the wifi scale game which is hard since the new toy pull is hard to resist.

      Reply
  27. Jerry

    On the topic of setup. I bought the Garmin Index in January and had a terrible time getting it to connect to my router which included spending about an hour on the phone with Garmin support to no avail. What I finally figured out is that my Linksys WRT 1200AC router was set to mixed mode and not WPA2 due to some old hardware on my network that didn’t play well with WPA2. Once I changed the router setting to WPA2 the setup worked like I had originally expected it to and I have had no issues with the scale. Thought this might help someone who may encounter similar issues.

    Reply
  28. Mario Cardoso

    Hi guys.
    Got everything working just fine, no problems. Also, added my wife with a new account without any problem. But… One thing that’s killing me it’s the body fat% reading coming around 9% where it should read around 15%…
    Have gone through all the configurations (I can think off) but can’t seem to solve this. Any Ideas? Help, please…
    I only wish I had 9%…
    Thanks

    Reply
    • Kidnos

      I have the same issue. It keeps telling me I’m 7.9% body fat which is absurd. I know what I look like when I’m 8% and it’s not how I look right now. Additionally, my Omron scale puts me at roughly double what the garmin says. I reached out to garmin and they said that while it was not a widely reported issue they would try to determine the cause of the readings and a solution.

      Reply
  29. Ben

    Hi,

    I’ve been using the scales since Xmas and have been having issues with the body fat measurements. Although my weight is seems very accurate my body fat measurement fluctuates from 10.3 to 13% daily.

    Has anyone else been having these issues?

    Reply
  30. Scott

    Hi Ray,
    you said “In case you’re wondering, the scale can only remember one WiFi network at a time. I actually brought it with me while travelling in November and December, pairing it to my phone at the time. And then re-pairing it back when I got home.”
    I’m trying to use mine away from home at the moment where there is no wifi. I had read somewhere you could create a hotspot on your phone and use that to sync. Is that what you did? I managed to do it once but since then the scales refuse to connect to my hotspot (iOS). switching off the phone etc had no effect. And why did Garmin decide not to allow sync via a phone using Bluetooth?
    Best wishes, Scott.

    Reply
  31. Jofus

    Great post. I’ve been eyeing this since it was announced, but am unconvinced even though I’m pretty much 100% Garmin Connect.

    The main reason for that is I can’t find a definite answer is if there is a “Guest” mode. I’ll be the only user in the household who will actually be recording data. My wife will probably be interested in checking her bf% every now and then, but doesn’t have a Garmin Connect account and isn’t interested in one. Sister-in-law will probably be the same.

    If I’m the only registered user, will the occasional rando’s data be sent to my account? Can you set up a guest mode that won’t upload anywhere, but just display the metrics? That’s assuming, of course, I can convince the guest user to actually select guest in the first place. I figure that if that’s not an option, I can create a dummy Garmin Connect account for guest users and have it dump data to that.

    Thanks.

    Reply
    • If it’s an unrecognized user, the measurements basically just vanish. They don’t get tagged onto your account.

      Reply
    • Geoff

      I had thee same question, and after buying and trying the scale, it took a bit of figuring but it definitely does.
      In theory the scale should detect that the user on it doesn’t closely match one of the registered users, and display a guest icon (a little dude+question mark). This means you’ll only see the weight, not the other metrics (which require height, gender, etc).
      For me, with a brand new scale with, when I weigh myself and log it to my Garmin Connect account it works perfectly. When I weigh someone else 20lb lighter, it decides that person is me, and associates it with me. I assume this will get better with more data history for it to go on.
      It’s still possible to get around this though -the trick is to tap with your right toe when it shows the wrong name, and each time it detects the tap it will change to the next user, finally ending up on the guest user.
      It needs quite a firm tap, and if you miss it, then you end up with your measurements being overwritten by the other user.
      Like I said, from what I read this should improve over time, unless your other user is quite close to you in weight.

      Reply
  32. Tom

    my fenix 3 isn’t syncing my weight (user profile) with GC.

    how can i use this feature or am i looking in the wrong setting?

    Reply
  33. Tom

    via Bluetooth/GC.

    My fenix displays my weight Setting in “User Profile”, which i typed in at the beginning of my fenix use.

    or do i have to look somewhere else?

    Reply
    • Tim Michael

      Same here. no sync to the Fenix 3.
      Bluetooth is always on. the Index or the Portal ist not passing the accutal weight to my watch.

      Reply
  34. Garmin Index Wifi Scale

    Thank you for the review – I do have a question: “How would this type of scale help me lose weight vs a $30 digital scale?”

    Let start by saying that I am 51 – 5’ 8” and 220 pounds and have been cycling since the 80s. I am a recreationally cycler and I put in about 50+ mikes a week on and off road. (RHEUMATOID ARTHRITIS has slowed me down a bit this year).

    In the 90s I raced DH for GT and at 200 back then the weight was mostly muscle mass – now not so much it has moved to the belly!

    For the past 4 years I have struggled to get below 215 – calories in vs calories out is not always the formula. Anyway – asa data guy – I am always looking for an edge that might just help me get past this roadblock – thus the reason for my question.

    Reply
    • ekutter

      For me, it is consistent tracking (daily first thing in the morning) and graphing. Ignore your daily weight but pay attention to your 7 day average. This gives you relatively quick and accurate feed back if you are on track. Keeps you honest with yourself.

      So if you are dedicated enough to log this every single day, the $30 scale is just as good, and maybe better because you are paying more attention to the data. Scales like this will help you not forget to log the data which is huge for most people. But you still need to look at the data. Beyond that, there is no magic to these scales. None of the advanced metrics are going to help you achieve your goals because they aren’t accurate enough.

      Reply
    • I agree. I think it all boils down to one thing: Will you actually log what you weight when you weigh yourself.

      If you look at that number, and think “Oh, I just had a big meal, that must be it, I’ll skip logging today”, then the $30 scale won’t work. You can mentally pretend it didn’t happen (trust me, I’m a pro at it).

      With a connected scale, you can’t. It remembers – instantly, and forever. It’s thus a great motivator when you look a charts for 5 weeks and realize not every day was a big meal.

      Reply
    • When I did this last years – I logged everything, food, water, exercise, weight & sleep.

      I did so at a granular level – even logging vitamins – I have a fitness tracker for the daily and I use an Edge for all my cycling. Did this for 2 months – it’s a lot of data and even though I am a data programmer by day – it’s was rather overwhelming to try and figure out what to actually do with it, or make any sense out of it?

      Now – I just ride, but it would be very nice if I could drop at least 20 pounds and get under 200 – I know this would greatly improve my cycling experience – and really… that’s what this is all about right?

      Reply
  35. JW

    I’m using it for a couple of weeks now. It works fine.
    I really mis
    1) multiple per day option , as noticed to monitor dehydration.
    2) In connect it doesn’t mention the time of measurement (diff. Morning or evenings).
    3) Add notes , for example “had a pizzaparty yesterday” to explain fluctuations isn’t possible in connect?

    The % of bodyfat is in this scale about 5% less then in other devices i use. :-(

    Reply
  36. Jason

    thanks

    Reply
  37. SERIOUS FLAW!

    Ray you wrote:

    “Weighing more than once per day: However, there are some undesirables within it. Most notable is that it doesn’t record more than one measurement per day per user…”

    Well yesterday – I received my scale form Amazon (after a lot of research) and have it all hooked up and running. One of the major reason I picked the Garmin over the others was the ability to have the scale update my account consistently in the morning and then use the scale through the day (before / after an exercise) to see water weight, etc.

    Well that is no longer the case – at some point form the time you wrote this review and today – Garmin made a change in the system so that OVERTIME you get on the same it updates your account?

    Well that would not be so bad EXCEPT that now when you step on the scale it OVERWRITES any existing data form that day?

    So, if your consistently getting not he scale int he morning when you get up to track your weight loss and where that loos is coming from and then get on the scale after fueling and hydrating before a ride – you have now just jacked up your metrics! From a statistical standpoint, this is the dumbest thing they could have done?

    Reply
    • ekutter

      I think you misinterpreted Ray’s original comments. It’s always only saved the last measurement of the day. That is one of the things many of us said would be a non-starter with this scale for exactly the reasons you mention.

      Reply
    • Paul S.

      And it’s not just this scale, it’s Garmin Connect itself. If you have weight from a Withings scale fed to Garmin Connect via MyFitnessPal, it only keeps the latest measurement of the day. With a Withings scale, at least, you can go to the Withings web site/app and see every measurement, but so far as I know, Garmin Connect only ever shows you the last one of the day.

      Reply
    • So what are people doing to get around this?

      I called Garmin and ask a fairly simple question – I thought.

      I asked: “How would you feel if you git up in the morning and did a 60 spinning ride in your trainer, went about your day and then after work took a 2hr road rode ride – but instead of GC recording BOTH rides as individual data – id deleted the earlier ride and only kept the data for the last ride?”

      He said: “That would be stupid!”

      I asked: “Then why are you doing it for the weight data?”

      He said: “I’m not sure I should answer that.”

      Reply
    • (Just to be clear, per my original statement in the post, I think Chris just misunderstood what I wrote).

      I totally agree, it’s stupid (and why I noted it in the post). I did ask Garmin about it at MWC, and they are working on a fix. They didn’t have a timeframe for that, but I’ll circle back again and see if they can nail down one.

      Reply
  38. Lorenzo Zanetti

    Fta mass is different by 6-7% compared to tanita o withings, choosing athlete mode and 10 as level of athlete

    Reply
  39. Gabe

    Ray I believe you may need to readdress the following statement

    “MyFitnessPal: While Garmin has a partnership with MyFitnessPal to sync weight data, it seems to work sporadically. Sometimes the weight shows up, sometimes not. And sometimes it shows up days later without explanation.”

    Yes Garmin has a “partnership with MyFitnesspal to sync data but NOT WEIGHT data.
    Garmin has confirmed to me that weight data was NEVER a feature to transfer.

    I believe that needs to be clear for buyers of the scale; your data will not transfer. But let’s request it – read below.

    Thank you for contacting Garmin International.

    The weight information not transferring, is not an issue that needs fixing, it is simply not a feature. I have included a link below, where you can submit an idea to our development team. The more people that make this suggestion, the more likely it will be implemented. You are by no means the first person to ask about weight syncing to MyFitnessPal.

    www8.garmin.com/contactUs/ideas/

    Now if your calorie information is not syncing, we do have troubleshooting steps for that.

    MyFitnessPal:

    To disconnect MyFitnessPal:
    Garmin Connect Mobile:
    Open the app Menu:
    Android: Touch the Menu icon (3 horizontal lines in the upper left)
    iOS – Touch the ‘More’ icon (bottom right)
    Select Settings
    Select 3rd Party Apps
    Select MyFitnessPal
    Garmin Connect website:
    Select Menu (3 horizontal lines in the upper left)
    Select Calories In/Out
    Select Disconnect from MyFitnessPal (small print at the bottom of the page)
    MyFitnessPal website:
    Sign into the MyFitnessPal account
    Select ‘APPS’ near the top of the page
    Select Garmin Connect on the right
    Click the ‘DISCONNECT’ button
    To reconnect MyFitnessPal to Garmin Connect:
    Computer:
    Select the Menu (3 horizontal lines in the upper left)
    Select Calories In/Out
    Select Connect to MyFitnessPal
    Sign in to your MyFitnessPal account
    Mobile application: Reference the following FAQ:How do I link Garmin Connect Mobile to MyFitnessPal?

    With Best Regards,

    Aaron

    Customer Care – Fitness Team

    Garmin International

    Reply
    • But we know that’s incorrect (their statement), since there are numerous users here in the comments section having semi-functional weight sync (both in this post, and the preview post). As I noted, sometimes it works…and sometimes not.

      Reply
    • Gabe

      Ray as of today NOBODY is getting their data transferred to myfitnesspal via the garmin forums. link to forums.garmin.com

      My brother out in nyc who is very tech savvy hasnt either been able to sync data.

      I believe it’s not happening anywhere.

      Amyone here care to say if they’re getting the data transferred????

      Reply
    • Aaron

      MyFitnessPal is owned by Under Armour, who now produces a line of competing devices including a scale.

      I think it’s a bit naïve to assume that these tight data partnerships which existed before MFP was bought will continue on, infinitely into the future.

      I think this is a case of buyer beware, especially since Garmin has explicitly stated they don’t intend to share weight scale readings with partner apps.

      Reply
    • Right, it’s (apparently) no longer working. But it was, as a number of folks in that thread on the 2nd page note it was working.

      I’ll poke someone…

      Reply
    • Bill

      I use both the index scale and myfitnesspal and can tell you for certain that garmin has sent them my weight intermitently for a total of 15 separate days since I got my scale on Jan 12. During that time there was only one period where the weight was sent on consecutive days; 4 straight days from feb 15 to feb 18. Feb 18 is also the last day that weight was successfully received.

      Reply
    • Gabe

      Unfortunately there is a bug in Myfitnesspal/Garmin where if you manually update the weight in myfitnesspal it will override the weight data from Garmin and kill the rest of the data in garmin connect.

      Thanks for checking with them.

      Reply
    • I checked with Garmin folk. They’re working to address the nowbroken/inconsistent sync issues (for both weight and general MFP stuffs).

      Reply
    • Steve

      Thanks Ray, I assume they gave no timeline?

      Reply
    • Correct.

      Reply
  40. Chris Sgaraglino

    Well, spoke with Garmin again today and and due to their overly arragont attitide, I’m sending my scale back for a refund.

    I have been a long time Garmin supporter, nearly 20 years, and with the issue I have had (and continue to have) with the Edge 1000 and now this – I’m done supporting them!

    Reply
  41. Brad

    I own both the Tanita BC-1000 and Garmin Index.

    I’m oddly quite similar stats to you Ray, but on first use of the Garmin I notice the estimation for muscle and bone mass were wildly different between the two (lbs): Bone: 7.3 vs. 15.7 and Muscle: 139 vs. 77.4

    Must be different assumptions.

    Tanita:
    Weight 185.4 lbs
    Percent Body Fat 20.9 %
    Percent Body Water 53.8 %
    Muscle Mass 139.4 lbs
    Bone Mass 7.3 lbs

    Index:
    Weight 185.1 lbs
    BMI 25.1
    Percent Body Fat 19.4 %
    Percent Body Water 58.8 %
    Muscle Mass 77.4 lbs
    Bone Mass 15.7 lbs

    Reply
    • John

      Brad,
      I also got both Tanita 1000 plus and garmin index, my muscle mass almost fell in half and bone mass doubled between Tanita and garmin (garmin halfed my muscle and doubled bone mass), same for my wife. I understand Consistent readings is what matters , but can anyone tell which scale reports closer numbers to reality ? Im sure someone weighed the bones of a dead person and there is an acceptable range out there

      Reply
  42. Bárður

    Hi and thanks for your reviews
    But on the same matter FWIW my Garmin scale synced with myfitnesspal this morning 03/8/16 but last time it did it previously was on the 03/02/16.
    I like the scale and we are 4 in the family and it auto recognises all of us. I personaly step on the scale when I get out of bed in the mornings. But I like the autolog versus writing it down in a book that my kid splash water on.

    Reply
  43. Mike Burton

    I have a ANT+ Tanita BC1000 scal. Garmin Connect app syncs the weight form the web based Garmin connect website, however ignores all other metrics. Is there a way to get Garmin Connect app to register all the other measurements produced from the Tanita scale, like it does for Garmin Index smart scale?

    Great website, been following you for ages. Love the mix of tech and fitness.

    Reply
  44. I just got these scales to replace my Withings ones which died. Apple no longer stock the Withings and Withings do not ship to NZ, so I had to get a refund and replace them with these.

    So far, the scales are fine. Connect is a different matter. I have no metrics beyond weight in the app version and on the web version, no drop downs but weight.

    I am wondering if this may be a browser issue (Safari) as the drop down boxes on the Garmin Support site are blank too.

    Any ideas?

    Reply
    • Adam

      Marcus,

      Do you have Garmin Connect connected to MyFitnessPal? MyFitnessPal will overwrite all other Index metics if it syncs back to Connect so that only weight exists in Connect. This has been an issue since the Index was released and Garmin and MFP just point fingers at each other…instead of solving the issue.

      Reply
    • I did – I have deleted that link and it seems to be working now, thanks. Hope they fix the bug.

      I have also noted that it seems not merely to record only one weight per day, but only the first one of each day. It is not replacing that with later weights on the same day.

      Also I have had some big discrepancies – 2Kg difference on weighing events only 1 minute apart!

      Reply
  45. I can not express how satisfied and impressed I am with the Withings scale – it simply does the job that I needed. You can make this machine the part of your daily life once it is in your bathroom.

    With no hassle, you would be allowed to track your weight everyday with this helpful kit. I guarentee you that you would be so much helped to maintain your diet and maintain your weight with this Withings scale.

    Reply
  46. Denis

    I would instantly buy this scale if Garmin Connect wouldn’t stop third parties from using their API. The 5000$ fee is a bad joke. Posting to their us forums about this topic seems to be a no go. They closed down my thread which should have been located here:

    link to forums.garmin.com!

    Reply
  47. Tim Michael

    I changed over from the Aria to the Index in January – at the moment I am not amused at all! My first Index Scale would loose the WLAN settings every 3-4 Days. I had to setup the WLan fresh after 3-4 days of use. The Scale would search and find nothing over and over again. Entered the setup menu on my phone and wothout changing anything the WLAN worked again. Not Funny at all.
    Tried a different Router, changing the settings in the router with Garmin rep., Using a Devolo Access Point, using an AVM Access point, tried a AVM Repeater and even differnt rooms in the house.
    Nothing Helps.
    Last week I agreed on a Change out and on Saturday a got the Relacement Scale.
    Damn, this one is even worst. It Looses the settings Every morning!
    This looks to be a Software bug.
    At the Moment I CAN NOT Recommend this Scale to anyone.
    I have told so may People in the gym and at work to wait….but the question is, How Long????

    GARMIN Fix this Software!
    This needs to be said and People need to be aware of the Problems with the Index.
    The Forum has a few People with the same Problem and the German Hotline told me the Problem is known…but there is no soulution?
    Are we supposed to accept this? seting up the WLAN Network on the scale every day?
    Step on, no WLAN, setup, WLAN Network add, exit step on the scale….

    I for one am very dissapointed and if this problem is not fixed soon, I will return the scale and start my Aria back up….

    Reply
  48. Juliane

    My % body fat (24.9%) seems very high compared to my relatively low BMI (20). I am 5ft 5″ and weight 54.5 kg. On other devices I could put in that I exercise a lot and always have done but don’t seem to be able to do this here. Can you do this on the scales or in the app?

    Reply
    • Gabe

      a great way to approximate body fat is taking a look at what definition you have.

      link to traineatgain.com

      Reply
    • Juliane

      Hi thanks the pictures are great and I would guess I am at the lower end of this but I was hoping the scales actually can do it more accurately?

      Juliane

      Reply
  49. Randy Schulz

    This is easily the worst Garmin device (of many) I’ve ever purchased and used. The first one I got never worked right, recording, displaying and reporting only weight and BMI. I sent it back and got a replacement (via Amazon). The 2nd one worked OK (with some erratic behavior) for a few months but in my most recent successful weigh-in it displayed my weight then appeared to reset itself. I can no longer get past the wrench icon. I tried a reset and setting it up via the iOS app with no luck. My initials were lost and when I tried to reestablish them the app repeatedly reports “Network Connection Error” and the scale continues to show the wrench icon. I tried taking the batteries out for several hours then holding down the reset button until the display turned white. This time I had to re-configure my WiFi setting in the app but I ended up in the same situation: “Network Connection Error” and a persistent wrench display on the scale.

    I replaced a FitBit Aria (which never gave me any trouble) with this scale so all my activity and health data would be in one place (Garmin Connect) but sadly I’m again missing my weight and related data.

    I paid too much money for something of such poor quality.

    Reply
  50. jkm

    After owning it for a month there are two huge problems:

    1. My 2 year old has stepped on it and it decided that was me (~145lb) automatically. Which makes no sense whatsoever. So then it overwrites my data with that of a 26 lb person.

    2. It routinely prevents my wife from selecting her own profile when she uses the scale. It gives her a choice of my profile or nobody.

    Reply
    • On #1, any chance your two year old in the process of trying to weight themselves selected you? Would be an easy thing to do if they were just playing on the scale. Otherwise, it would have defaulted to the question mark.

      Reply
    • Justin Maxwell

      Thanks Ray. Nope. I’ve watched it happen multiple times. Swear on my life. I agree with you that it *should* default to the “??” symbol but it doesn’t consistently. I spoke w/garmin this morning and they want me to clear out the “bad data” whatever that means. Are you still using yours w/no problems?

      Reply
    • Weird indeed.

      I haven’t used mine much lately.

      Reply
  51. I’m not finding these any more reliable or accurate than the Withings scales they replaced.

    The first weight in the morning is often 2 kg lower than if I do a second one 2 minutes later and yesterday the scales told me I had lost 8kg in 24 hours.

    I now have no idea which figure is the accurate one (if any) and frankly am now looking at returning these to replace them with another brand to see if that is any better, unless anyone can suggest a fix for the erratic behaviour?

    Reply
  52. El Paso Mark

    Greetings Ray. I’ve been wanting a “Smart scale” since I read your Tanita BC-1000 review about 3 years ago but haven’t purchased one yet. After reading your review of the Garmin Index it sounds like just what I’m looking for. I really like all the features it has, however, there are a lot of negative comments and reviews about it out there which leads me to ask you- Some 6 months now after your initial write up, and 2 months after your in depth review would you recommend this scale?

    I want a smart scale to aid my weight loss and fitness improvement and as I have all Garmin products and like all the features the Index has it sounds like just what I want. In addition to the basic weight-BMI-body fat measuring I’m also interested in the bone and muscle mass measuring capability. For bone mass I think that over time it would show if I’m maintaining, gaining, or losing bone mass as I age (And improve my fitness). And the same with muscle mass. Over time wouldn’t it show if I’m gaining, losing, or maintaining? And if gaining muscle mass, then my fat mass and BMI should show as going down, right? So I want to use this to track weight and fat loss, BMI decrease, and hopefully also see muscle mass increase and bone mass staying same or increasing. I’m thinking long term here, getting an initial measurement now and then weekly tracking to see where I’m at in a month, 6 months, a year, 2 years, etc. As a side note- I’m also able to go for fitness assessments through the Army and get measured in a Bod-Pod, so it would be interesting to compare results.So why not just go to the Bod-Pod? Simple. I like gadgets (And this will be easy to use at home).

    So, your thoughts? Thanx.

    Cheers,

    Mark

    Reply
    • Chris

      So would you recommend these scales for a daily weigh in to use with garmin connect?

      Reply
  53. Claudia Cardilli Freitas

    Can I add my daughters to the scale?? I´m having some troubles trying to do that!

    Reply
  54. anch

    Really feel let down by garmin with this product. I bought these scales on the back of all my other products are gramin. 920xt, 235, 810. But the lack of 3rd party integration is a major let down, especially given how poor their own platform garmin connect is. The data from all my other devices transfer to trainingpeaks etc no problem.

    Unfortunately they seem far more concern about wheeling out a new product every week than getting the products spot on and retaining their long standing customers. Just look at how many running watches they have out at the moment, its nigh on impossible to know which to chose. I personally think Garmin as company needs to get back to basics and do what they do best, produce good products that work. they maybe trying to target the 16-20 market thinking they have more years in them, but those of us that have grown up using Garmin products deserves some level of service from gramin too. All it would take is a competitor to really get its act together and there could be a major power shift.

    Reply
  55. So yesterday I did three weights within 4 minutes. Got a spread of 3.4 kg between them.

    Ridiculously inaccurate. Which is correct? First? Last? Average? None?!

    Reply
  56. Jesper N

    Hi, Just wanted to let you know, that the connect app, will in fact show the weight form the smart scale, as a “snapshot” and not just buried way down in the menus. Notice the button line of icon in the picture.

    But there is a trick you need to do, if you have had the app installed for a while. Not sure from when, exactly. Anyways, you need to uninstall and reinstall it and then you will see weight as one of the options to be shown on the main snapshot page.

    Discovered this by coincident when setting up Vivosmart for my mom, and tracked it back to a re-install. There might be an easer way, but since all content is online, there is no real penalty of the re-install.

    And pls. No comments on the actual weight! But I have a FTP of 824 watt, so I should be good, right?

    Reply
  57. Joe

    Sorry if I missed this in another comment, but I believe you wrote that the software updates happen automatically over wifi. Is there something I have to do to make this happen?, as mine has never done this. Months ago, I did a reset, and re-paired w/ my phone and wifi to get it to go from 2.30 to 2.50, but I haven’t been able to make that process work again. It never updated to 2.60, but I’d like to get the new 2.70 installed.

    Reply
  58. Erik

    It seemes quite impossible to add users to the weight. I have now tried several times with different users, but it does not work. This should really work easily, but Garmin has made this product pretty useless. I cannot recommend this prosuct to anyone that what to use it with more than one user.

    Reply