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I always wonder what the individual developer thinks about some of these horrible upper management decisions. I’m sure they raised their concerns. But it would kill me to be writing the code knowing that it was going to break the steering feature and compatibility with pretty much all existing hardware for no other reason other than to protect ‘Zwift’s licensing fee’. Super short sighted and I’m sure the developer who had to actually add the hardware handshake key was slapping his face the entire time. 🤦♂️
Indeed. I know those lower-level folks are good folks, that have good ideas on advancing the game. And I’d be very surprised if any of them like seeing their ideas stalled by a silly-small licensing fee.
All of these hardware partners would be more than happy to agree upon a true standard and rolling it out quickly. It literally benefits everyone. If everyone has this tech, it drives interest. Arguably in fact, the biggest benefactor for others getting it is actually Elite themselves. Since that’s really the only ready to go product at this point (JetBlack also has a unit, but it’s awaiting certification), they’d benefit from that.
And Zwift would benefit by increasing stickiness, since no other platform has steering. And sure, some people don’t find value in steering – but a lot of people don’t find value in steering cause they can’t get steering in any events. It’s hard to find value when no events use it.
The interesting question is does this violate ANT+ agreement on FE-C, because if the trainer is on the FE-C approved list then according to the ANT+ agreement and framework it must be supported. So blocking on FE-C is an interesting problem and technically forbidden, Should they get the boot and therefore loss ALL FE-C? By letter of the ANT+ agreement which Zwift is beholden too 100%, seems like.
I quote the first line of the ANT+ agreement:
1) You agree that any products or applications that You create using the ANT+ Documents and
ANT+ Design Tools will comply with the minimum requirements for interoperability as
defined in the ANT+ Documents and will not deviate from the standards described therein.
Hmmm, Re-reading zwift forum post it doesn’t seem they’ll block, just pass the buck on the trainer side of things? Was zwift ever on the hook for “bugs”?
Correct. They’re basically saying it’s not on them if something breaks for a non-popular trainer, however, even if they do the breaking.
A good example is actually the JetBlack one. In theory, the release not say they fixed spindown that wasn’t working previously. For whatever reason, spindown a calibration on Zwift tends to be rather hit or miss across the board on many trainers and certain protocols. I don’t know if that’s a Zwift issue or not, but I don’t see it as often on TR.
Hi Ray, thanks for an interesting read.
Is there any news/rumor on the Bluetooth device count on the Apple TV?
Thanks
Mike from FulGaz has reported that they encounter the same BLE device limit with the new ATV4K 2021. No word from Zwift on this.
Hey Shane! The NPE-CABLE solves the ATV connection limit issue in perpetuity, right? I bought one a couple of years ago based on your video – wanted to confirm it still “just works” before upgrading to the new ATV4k.
When I upgraded my KICKR CORE to the latest firmware 1.1.1 which has FTMS support, Zwift turned into a total shitshow. Power and resistance was all over the shop and there seemed to be huge delay in my avatar responding to pedaling. I downgraded the kickr to 1.0.13 and everything was fine again.
When I posted about this on a Facebook Wahoo group People suggested that FTMS was broken on Kickrs and you just had to run an old firmware, and that this was a Zwift issue, not a Wahoo one.
This was running Zwift on an iPad FYI.
Had the same Problem! Connecting via Zwift Conpanion made it work again. Now with the latest Update it seems to work again? How do you downgrade the Kickr?
posted here as well: link to forums.zwift.com
Zwift will “no longer be able to guarantee a bug free experience”. Well that’s a change….
heels, not heals, in a couple of places…
So, there is a link from the Zwift-enabled supported trainer list to the Tacx Vortex (really the Vortex Smart, but ok). And that link…is broken. Pretty sloppy for a refreshed list. Maybe they need an intern to test the links. Or, you know, software?
What a bunch of amateurs, I have already unsubscribed so can’t complain and only laugh
I un-subbed about a year ago thinking that once I got past some health issues I’d re-sub for the fall 2021 (in North America). But Strava-like antics like this ensure that I won’t. I’m wouldn’t be shocked to see that in five-seven years’ time only Zwift-specific hardware will be supported on Zwift. I think they see the Peloton model and are salivating.
Too bad the Elite doesn’t mention how to upgrade the Sterzo Smart firmware anywhere in the documentation that came with it nor on the online FAQs. Or that it even can be upgraded. I randomly tried their Upgrado App which worked. It would be nice if Elite had mentioned that somewhere.
Hi David,
Thank you for pointing that out as it’s useful feedback for future communication.
Since Zwift had placed the pop-up reporting users to download Upgrado and update the Sterzo Smart in a very clear and easy way, we thought it might be enough sharing this article on our FB page.
We also created shortcuts so that users will land on the Upgrado FAQs when searching for “Sterzo upgrade” or “firmware upgrade” on our Support knowledge base: link to support.elite-it.com.
Should you have any issues, please feel free to contact us at info@elite-it.com, we’ll be glad to reach out to sort it out.
Thanks,
Salvatore
– Elite
I’m a regular follower, so I gotta ask: Where in hell do you find the time to review all this stuff? Do you sleep?
Sleep? Is that the thing my watches keep getting upset about?
Zwift’s habit of passing the buck on their self inflicted problems drove me away last winter, and I was secretly hoping at the very least they bring back the gift cards, but it looks like they’re digging themselves more and more.
Oh well, it’s either RGT or Rouvy next winter then.
Zwift will start losing the racers. I don’t see them keeping pace with expectations for improvements. Many were tired of the need to exit the program to change worlds. Momentum needs to be refined. Yet to happen. Taller riders are punished by”aerodynamics” while there isn’t an actual wind simulation within the game.
Steering was something that might have enthralled those racers. The racing categories are based on a nonsensical system that doesn’t follow real world rules. How about upgrading if you can a race instead of a peak 20 minutes when you are anaerobic. They created power up races which alienate. Why not create some exciting maps? Do a flat circuit race? Instead they have every race act like a TT.
Wow, incredibly written article. There is so much low hanging fruit that would improve zwift like improved menu for Apple TV and using companion app to review workouts and badges and look at simple things like elevation or calories that can be chosen by the user. Great work on this article!
I returned my Elite Sterzo back to REI. The Sterzo was fine. Just didn’t seem ready for primetime on Zwift. I could see how it would be cool but IMHO, Zwift could have done a much much better job with the steering experience. Even if they fix the issues I doubt I would jump back in with steering. So many little annoying gripes with Zwift but definitely my go to for indoor training/riding.
Hi Ray, another great post highlighting the importance for us, the developers and manufacturers to strive for an open honest relationship with our customers.
You will be glad to hear something has changed with in Zwift. We now have very good communication around some technical issues we were facing. Both our TurnBlock and Volt trainer will be sent to Zwift later in July for the certification process.
Cheers Murray
Here we go again. Unfortunately most of the paying Zwift users are probably not paying any attention to this but for the core community this sucks big time. It’s Strava -approach all over again. Having worked at large corporations I kind of understand the management side of things since they are just looking for a short-term buck.
If I were RGT / Rouvy I’d take this as an opportunity: target disappointed Zwift community, stay true to open protocols and start stealing Zwift users. If they made some kind of “conversion path” to compensate for all those painful up Alpe de Zwift and lucrative “conversion pricing” I’d be ready to switch waggon ASAP.
I don’t see any positive outcome of this situation, whether for the trainers manufacturers or us, the consumers.
If Zwift is playing this greedy game today, there is no doubt it will be a hundred times worse the day they will start selling their own hardware. Now they just have the platform, but once they have the whole ecosystem, it’s game over for manufacturers (pay or you devices won’t work on Zwift) and consumers (buy our hardware and our subscription).
Maybe it’s past time for manufacturers to work together on bringing a platform that will benefit everyone ?
Zwift dreams to be the new *word to describe the main pack of racers*, by controlling everything and taking their share everywhere. They said it was for them to be able to innovate quicker, sure. But in a way that makes sense : if they have their own hardware, they can improve it at the same rate as their software.
But here with have the reverse issue : if manufacturers are dependent on another company’s software to innovate, well, they just can’t, or at least not at their own pace. So they basically can’t.
It’s been more than two years that “smart bikes” are on the market, and as of today, they are still not so smart because there is no software that supports what they can/should do. Why buying a Kickr Bike if the handlebar is mostly useless or is downgraded at each Zwift update ?
If Wahoo wants to sell Kickr Bikes, they need to come with the software that will allow people to take full advantage of them. Sure they bought Sufferfest but it’s just a training platform where only ERG mod is required. So no need for a fancy “Climb” or handlebar keyboard.
Defaulting steering off in events is so dumb. I get it for races, but regular group rides or fondos? Come on man! I bought a Steerzo over the winter and the only time I get to use it is in free rides which is basically pretty useless. Disappointed that they haven’t made an effort to make steering more integral to the platform vs it just being something cool to have that has no real practical purpose yet. And apparently have to update it now, because reasons. So Zwift took our cool toy, that no one can use in any mean it manner, and broke it so other kids couldn’t play with it too. Good move Zwift. :twothumbsdown
Just more of Zwift being Zwift with their habit of shooting themselves in the foot and blaming others.
I already failed to return this month as I rehab from a knee surgery(unlike what I normally do) as I have a hard time justifying the price for all the problems that still exist, for 10 rides before I’m back outside the roads get icy. Rouvy is my list to check out when we get to November as I doubt anything substantial will have changed with Zwift by then (it only took 6 years to checkmark on the routes we’ve already done and info on the lead ins, during route selection…)…
Hi Ray,
You may have addressed this but am I correct inasmuch as the bluetooth only supports 3 devices and one stream? Do you think this will eventially change and help distinguish the new apple tv from the older 4k sibling…
Thanks!!
Correct, still limited to 2 devices + remote (thus 3). At least based on what we’ve seen from devs. Shane Miller (above in comments) confirmed this with the developers of FulGaz, who tested it: link to dcrainmaker.com
It appears my Elite Zuno is not supported despite me crawling up the Alpe this morning on it.
Zumo even
I guess someone at Zwift is working on the basis that steering will eventually become an essential part of the gameplay. And once it does maybe this closed steering protocol is the key to make the whole platform pay-to-play for hardware partners.
In a nutshell, it’s really as simple as that.
And, I agree with them on the first part – long term, it will be an essential part of the game. But, that only happens if Zwift invests effort into making it more widespread.
I do believe the last 10 years of sports tech demonstrated the vast superiority of business models based on industry standards. But if some companies still believe the proprietary protocol lock-in route is the best one, have at it. Amusingly in this case, many people have reverse-engineered the steering protocol, forcing Zwift and Elite to modify the protocol to keep it “private”. Ever heard of anyone wasting his time to reverse-engineer ANT+ FE-C?
“Zwift has dropped a new version of Zwift for Apple TV, which fixes the graphics issue – essentially making it the same as the previous Apple TV 4K version.”
The main issue here is that Zwift does not provide users with access to graphics settings, relying instead on a look-up table of graphics hardware to set parameters, and defaulting to low settings if the hardware is not found in the list. That works fine, as long as your team keeps up with hardware releases and maintains the lookup list. Zwift, maintaining lists – rings a bell?
Honestly have had way more fun with the Grand Theft Auto sensor mod then I ever did with Zwift. Has great steering just with your phone on the bars. Total investment $19.
I also posted it here: link to forums.zwift.com
Hi, I’m still waiting for steering working on zwift with my stages sb20 smart bike. It seems that it’s ready for this since long ago, but they don’t want to let us use it.
“That wasn’t (initially) entirely Zwift’s fault. I can’t blame them for that – that’s on Apple. Apple releases new hardware and virtually nobody gets access to it ahead of time.”
It would behoove Zwift to read up on Using Metal Feature Set Tables (PDF and supportsFamily, as AFAIK, MTLGPUFamilyApple5 (A12 / Apple TV 4K (2nd generation)) >> MTLGPUFamilyApple3 (A10 / Apple TV 4K (1st generation)).
It would be kinda insane if all iPad games suddenly defaulted back to 2014-era graphics whenever a new iPad Pro was announced, right?
Great article thanks! But you realize the iPhone “remote” function has, for a long time, had D-pad arrows that can be enabled and Zwift has never enabled comparability for. I wouldn’t say I feel it’s inevitable then, even though I dearly hate using the current remote in Zwift.
Yeah, I think in that case though most people are using the remote rather than the phone for Zwift nav control. So I could see why Zwift never bothered to implement it.
I hope so! I’ll latch onto your optimism
Ever since I started to use the Elite Sterzo Smart I have had a strange visual issue with Zwift. Every now and then the shadow on the ground looks like I am steering all over the place. I have contacted Zwift and sent them all my log files as requested. I would like to know if others are seeing this issue too?
Another great article! DCR is my go-to for reviews on sports gear. You note that steering is broken in Zwift. I’m fairly new to Zwift (my current setup is the 2017 4K ATV w/a Kickr Core) but my question is whether you’d advocate steering or the Kickr climb for a more realistic ride. I plan on one or the other not swapping them out so curious as to which enhances the experience more.
Bonus question: what monitor do you recommend for the ATV that will fit on the RAD training desk? (my old TV is currently mounted down from the ceiling so too high to be comfortable. I need to make a change)
I have a Wahoo Kickr Snap and run Zwift on my Apple TV (4K 2nd Ed). I keep running into the issue where erg mode doesn’t work for workouts/events. I’ve tried searching elsewhere and can’t seem to find an answer anywhere.
Not sure if this is tied to the problem, but occasionally when I do a Zwift spin down, it will not reach the 23mph speed regardless of my effort, and the spin down will timeout. The only way I’ve found to fix this is to unplug the Kickr, do a spin down in the Wahoo app, then redo it in the Zwift app. Is there any easier solution?!
For those interested, Zwift now sells the Elite Sterzo Smart Steering Block for 70$ including shipping in the US with the code STEERFORLESSUS . Code expires March, 12th 2022
Hi all,
just commenting here, as this is the latest Zwift-related post and neither reddit nor any other website would yield an answer to the bug I am seeing in Zwift.
As always: Thanks for the content Ray!
I recently found out that workouts, which are created in Trainingpeaks, are somewhat shorter in Zwift. My 65min ride this morning for example was over after 61:36. No intervals were skipped. WTH.
Does Zwift simply try to boost my ego by making me belive I am able to hold 500W for a tiny bit longer, than I actually can?
Does anyone else have this strange bug? Or, maybe my basement is simply a black hole in a different time zone…